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“My husband and I came into the store just to look around, Jonathan came to greet us, we starting talking about the type of mattresses, to make a story short, we came out buying the top of the line mattress with all the bells and whistles… I highly recommend this store and Jonathan is a great sales person!!! Thank you Jonathan for everything!!!”
10AM - 8PM
1738 W 49th St Ste 6, Hialeah
Mattress Stores
“Today, Sunday, I decided to go out and look for a mattress to rest comfortably and I arrived at the best place I could find.
Mattress Firm where two experts assisted me. JUAN and MAGALYS, excellent professionals in what they do, you definitely won't leave without the mattress because of their spices for sale, what they have, and kindness for me from one to ten, they left with a 15, super grateful for such a good job.
Thank you.”
10:30AM - 6:30PM
217 NW 36th St, Miami
Mattress Stores
“Dave was very patient and informative. Even offered us water. My husband and I had a great experience trying out the different mattresses! We highly recommend sleepare.”
“In this store I felt super happy with the treatment that the seller FRANCISCO gave me, he is very kind and polite, he provides the best customer service who knows how to explain everything well and is very attentive in providing you with the best service. I recommend this store 1000% the boy Francisco along with his work tin girl Ely are very effective in all customer service they are the best this store I recommend it if you are going to be in Miami FL you are going to go to this style store Come to this one you will be very well attended and you will leave very happy
I recommend this store since it was the best because in the flager 8184 store they gave me bad service and very bad attention ok so you know how to choose a better store and avoid bad treatment like the one I received in the flager store
That is why I recommend this store in Doral since they are very friendly and very professional, 1000% they are the best”
“ALBERTO was amazing. I had a great experience today during my visit at this store. His customer service was in point. He was genuine , provided great information about products and also provided options. During my interaction with him , He never made it feel like he was just trying to make a sale. Alberto had a lot of patience. I am not sure if he is the manager or not but he really demonstrated great quality of providing customer service.”
10AM - 8PM
3101 N Miami Ave Suite 105, Miami
Mattress Stores
“Very professional and attentive staff. Manager himself took a great deal of time to help, educate and get me the best deal.I definitely recommend this particular store. Also, I urge everyone to buy a matress in person as opposed to online”
10AM - 8PM
9801 S Dixie Hwy Ste P, Pinecrest
Mattress Stores
“Make sure to ask for Carlos Briceno. He is a great salesman who truly goes above and beyond. He was very patient and does not come across as pushy and try to sell us extra stuff we did not need. My wife and I came back to the store several times before finalizing our purchase for our new patio. Carlos made sure we were getting the best deal and wanted to make sure we were happy. He even gave us his direct number to contact with any questions or concerns. It was a very pleasant experience and we will definitely come back to Carlos when we need to purchase more outdoor furniture.”
“I had an excellent experience purchasing a mattress and base from Faride and Mariana. They were incredibly knowledgeable, patient, and helpful, guiding me through all the options and making sure I found the perfect mattress for my needs. Their customer service was top-notch, and they went above and beyond to make the entire process smooth and enjoyable. Highly recommend!”
“Seb knows about a good night’s sleep :-) We walked in with a vague idea of what we were looking for and he found us the perfect mattress: his own (the SEB brand). No oversell, no BS. It’s the most comfortable bed I’ve sat on, not to mention, fully organic too. Keep on doing what you’re doing, Seb. We’ll definitely be back soon for more.”
“Jonathan was great by selling us the mattress, the two delivery people were super nice, funny and helpful.. the only minor issue we had is that the base cloth was ripped, so it will be delivered next week”
“Roberto from Mattress Firm was amazing. Their knowledge of hybrid mattresses is second to none. Thanks to your explanations, I understood why the Beautyrest PressureSmart™ 2.0 Firm 11" model with the 1000 springs it comes with is ideal for my back, since I have 3 herniated discs. Now I sleep like a baby and wake up without pain. No! I could be happier with my purchase!”
“When considering purchasing a bed, recliner, pillow, or any other product that provides comfort, the first place that comes to mind is Relax The Back. I think of them for various reasons: the quality, comfort, style, and excellent customer support. I’ve been working with Juan Gallo for many years, and he has always been very courteous, professional, and had given me the time needed to find the right product that fulfills our needs. Juan provides extraordinary customer support.”
“Box Drop in Doral has consistently exceeded our expectations! After purchasing our king-size mattress a few years back, we were thrilled with the quality and service. Now, returning for our kids' mattresses, we're once again impressed. The service is quick, the staff is knowledgeable, and the prices are unbeatable. Highly recommended!”
“We had a very good experience at the Mattress FIRM store. We were assisted by Tara, who was an excellent sleep expert. Her knowledge about different mattresses helped us choose the best mattress. Additionally, Tara did her best and got us a very good price. We are very happy with this purchase and Tara's work was truly exceptional. She was very friendly and efficient. Thank you Tara for serving us so we'll. Nelly Lugo.”
“Be nice if you pick up the old furniture and reuse the wood instead of cutting down the AMERZON.Sell it to be refurbishedI also resent the fact that I HAVE to have you deliver it and PAY $190.00(on top over over $2000)because it's coming from your warehouse in Tampa(AM I somehow responsible for you having it rhere???).Despite all that it's a beautiful showroom Ruandy Fernandez was wonderful and everyone was very professional and helpful over the phone.”
“Words cannot express my gratefulness to such excellent customer service!! Thank you for all your "above and beyond" assistance...from the moment I walked into the store...during and after my purchase...by far exceeded my expectations!!!”
“Thank you very much to all the guys. To our salesman Darién and the other kids Jess, Israel, Sandra, Michelle and Robert. Very happy with our purchase. We recommend them 100%”
“I had positive experience shopping for the mattress at the store. There are good selection available to try. Most importantly, the people who work there are very knowledgeable about the products they sell and helpful answering the questions.”
“Took my elderly godmother to buy a new mattress. Adrian was extremely patient showing her different options. Very knowledgeable. Excellent customer services. Thank you Adrian!!!
Delivery crew excellent as well.”
“My wife and I, went back to the store to buy a bed replacement. we have visited the store on previous occasions and always found the beds we were looking for, nothing different this time. Johnny showed us different options and was very attentive helping us to make the right choice, he arranged delivery and today 09/04/2024 the bed was delivered on time as promised. Johnny, thanks again. We will come back to the store again, your customer service skills and your salesmanship are excellent.”
10AM - 8PM
3301 SW 22nd St Ste 102B, Miami
Mattress Stores
“Excellent service from the sales man Ricardo he made sure to explain everything and show me a bunch if options and made sure I was happy with my selection also recommend very good additional products.”
11:30AM - 7:30PM
8090 NW 77th Ct, Medley
Mattress Stores
“We needed a fridge fast bc of the hurricane, and Angel is true to his name. He was so above and beyond helpful. He doesn’t even make commission. He just genuinely wanted to make sure we were taken care of. He didn’t “sell us” on anything but rather guided us to exactly what we needed. He was honest and thorough. We had a few scheduling conflicts and he just problem solved one thing after another, handling our stressful situation with ease. What a guy!”
“Luis treated us very well, he accommodated our needs, and answered all our questions, he coordinated the delivery, the furniture made sure that everything matched the decoration of the house. Excellent service from you.”
11AM - 7PM
19250 S Dixie Hwy, Cutler Bay
Mattress Stores
“My experience was incredible. Eddy Gonzalez, the sales man, was super patient, kind and very knowledgeable about his work. The delivery guys, Jorge Luis and Yasmany, were very careful and skilled in delivering the furniture. It was a 100% perfect purchase.”
“A lovely place with an excellent work staff. The quality of the furniture is priceless. I have made several purchases, always with the same girl and I have received an exceptional treatment. Here I leave you her code (8295) and her number in case you want to contact her (603) 803‐0373, I highly recommend it ??”
“Outstanding customer service provided by Robert. Came to the store close to closing time and Robert ensured all our needs were met regardless, He made the deal happen because of his customer support! Great work Robert, thank you.”
“Hubert was truly knowledgeable about, sleeping, bodies and of course mattresses.He took his time with us, found a special deal at the oulet, made it super easy. Highly recommended.”
“A unique experience, Mr. Ramon was excellent in his treatment, as a guide for our purchase. A 100% recommended place with first-class staff and exquisite merchandise.”
“Today I visited the Rana store. In Hialeah where I was served by the salesman Luis del Cus. I received. The best service. And he knew how to explain the prices and the best offers that were within the reach of my budget, both he and the manager were very attentive. Yanet. They are both excellent people. Thank you for your time. And that's why I recommend them 100%.”
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“Erick was very informative and patient with us. My boyfriend and I had no knowledge on Tempur-Pedic mattresses however he took his time, walked us through the process and answered every question we had. Leaving the store we felt comfortable and confident that we made the right choice and will be recommending to family and friends. Thank you Erick!”