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7:30AM - 5:30PM
1355 Marrows Rd, Newark
Car Rental
“this is my favorite location for renting cars! the staff is awesome, the cars are always clean and they’re really attentive to my needs with extends etc! 10/10 recommend.”
“Great service, attentive staff, good pricing, reasonable wait. I came in for an oil change and was checked in by a charming gentleman named Walter, who directed me inside to the very helpful service advisors and then I got to relax in the lounge while waiting for my vehicle. It didn't take long until it was pulled right out front for me. Great experience”
7:30AM - 5PM
430 Newark Shopping Center, Newark
Car Rental
“I had a wonderful experience with this location.
I was very pressed for time and arrived before opening (to ensure that I would be 1st customer). The team there, especially Kyle, was able to expedite my processing and get me on the road in time to make my appointment. His professionalism, courtesy, and friendly nature was a welcome relief in an environment where most customer service is dead!
Thanks and good job Kyle and Enterprise!”
7:30AM - 6PM
915 S Chapel St, Newark
Car Rental
“I visited as part of a Budget rental. Still, the staff was great. Also, when I picked up the car, it had a TPMS warning, and trading it for another car was quick and easy.”
7:30AM - 6PM
915 S Chapel St, Newark
Car Rental
“Picked up a long-term rental today. The entire process was quick and easy. Forgot the name of the Owner, but he was a pleasure to interact/deal with and was very accommodating when it came time to answer the few questions I had.I had to swap out the original vehicle because of pet hair (and I'm highly allergic), but again, the Owner was VERY accommodating, couldn't stop apologizing for the oversight and got me into a better, cleaner vehicle with no issue/complaint and rather quickly. (That's the only reason for the 4-star. Wish I could have rated a 4.5 or even a 4.75!)This location is a bit of a drive to get to, but based on this 1st interaction, I am more than willing to take the journey especially when dealing with the high-level of excellent customer service!”
“Possibly the best customer service I've ever experienced. We were given an EV by surprise from another Hertz location for a trip that had no access to EV chargers. For days we contacted every Hertz in the area to find a hybrid or a gas-powered car to no avail but Michael took care of us. He was incredibly professional and understanding of the situation. He and replaced the car and saved our trip. Thank you Michael!”
Car Rental
Car Rental
Car Rental
“The checking process was simple and quick. The pickup service made things super easy and helpful. However the return process was slow. Only one young lady in the office she was cleaning, showing cars and zipping around. This facility is short staffed on a day with extreme weather conditions.”