Went to purchase new phones/update plans and did that with kevin who was very helpful, but then I went back to pick up/set up my phone and this employee really didn't seem to know how things worked and im also pretty sure she was on the phone with her boyfriend the entire time.
July 2023
Arrived at 915, place is supposed to open at 9. His coffee is there, e-mail logged in, but door locked? Waited for about 25 minutes and he rolls in on the phone not a care in the world. Asked why he was late for opening the door and he said he was on his break. How do you take a break in the first 15 minutes of being open?
April 2023
The staff was amazing and very patient the rep John that assisted me was beyond helpful he made my experience delightful continent and went above and beyond to ensure consumer satisfaction I was very satisfied and overjoyed with my new phone if he isn’t a manger definitely desires a promotion