10AM - 6:30PM
1451 P St NW, Washington“Good customer experience and were able to fix my Mac screen very quickly. The first replacement screen was defective but because of the 1yr warranty on repairs, they got me right back in for a full and complete fix very quickly. Two hours tops for my repair. Would use again.”
“John was more than great! He explained everything to well; discovering things for me regarding what and how much I've been paying at another company. Thua, porting over everything for me such as cable and internet. Thank you John - H Street is an amazing location”
“Went to look at headphone options and the guys educated me on compatibility, features, and price. They helped me maximize value and at my request improve my case and screen protector economically. Very pleasant, very helpful and knowledgeable. I'll be returning when I want to upgrade.”
“Mr. Joe is the man, he gave good deal on new number case, unlimited plan new phone for $100. They are very nice, I love to my business with them. Best store in my neighborhood.”
“Excellent customers service. Not a long wait time. Was in and out in under 15 mins. Needed a new Sim card for my new phone. Everything was set up in the store. Excellent pricing.”
“The AT&T Store staff in China Town are a wonderful and courteous team. The store added a self check in machine. I was taken through the self check in steps. I am empowered now! Wonderful people and a well stockedstore. Thanks.”
“Got a iPhone screen fix it was a fast turnaround time. Price might had been slightly higher but it was very convenient given my location. They got a good selection of phone accessories in the store”
“Marco is TERRIFIC! He went over and above in helping me upgrade from a very old phone to something generations newer. I could NEVER have done without him. He deserves the highest praise for his outstanding customer service and for his knowledge and skills. I am more grateful than I can say! I would wish him to receive a gold medal ? for all the time and effort he spent on my behalf.”
“Zary and Darwin were extremely accommodating. Because I came in right before the store closed, they stayed open an extra hour to help me. They patiently answered all of my questions (I had a lot of questions) . They did all of this while servicing all of their other customers. I was extremely satisfied and happy with my service. I will always return to this store for all of my cell phone needs. Thank you Metro PCS!!!!”
10:30AM - 7PM
3720 Georgia Ave NW, Washington“Excellent Costumer service. Yeni thanks for you help,you make a great job in this place you are very friendly and help like 3 people the same time. Last week I transfer my service from metro to boost mobile and she give me a very good deal . I recommend 100%..”
“They took care of my billing problem and told me when I was eligible for a free phone upgrade. (I dislike my phone). I didn't give it five stars only because cricket only has giant phones. If I wanted a tablet, I'd get a tablet. I miss small phones. Oh, and beware of the parking meter with the giant pothole. It might pop your tire.”
“My service rep was amazing! She was very Friendly, Patient, and Knowledgeable about services I was offered. She was multitasking with myself and another customer and simultaneously programming both my devices without breaking a sweat. Very impressive. Give this young lady a raise asap!”
“Happened to be in the area & was thrilled with the customer service. I forgot the young lady’s name but she helped me place a instore order, quick & efficient!”
“I have been here twice recently and I got great service and money saving advice from the assistant manager, Kilmar. He was so patient and persistent in solving a difficult problem for me. He has very nice manner and a great can-do personality.”
“Amazing experience. Owner was so helpful and honest. My phone had water damage wouldn't turn on at all and he recovered the data when other shops couldn't even get the phone to come on. Honest guy and will always do the best job he can. Highly recommend!!”