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“Great service by Elvis setting up my new credit card. He did a great job explaining the cash back features on the card and answering my questions. I got my full sign on bonus too! I have called him a few times since our appointment to ask other questions and he’s always available.”
“We recently had to scramble getting fund’s transferred and applying for a Mortgage. Bank Manager Christina Wilcox was so kind and professional, going to any length to help us. Just wanted to let everyone know what a gem you have within your organization. Thank you again Christina!”
“I've been banking here for around 10 years, and always a pleasant experience. The tellers know you by name, know where you work, and are always friendly (Debbie & Elizabeth). Most recently, I opened a third account at this branch with Luciano, who was very friendly and assisted me with several other items also. There are some nice perks of having accounts here, ways to earn up to $20 per month just for direct deposits or transfers. They just renovated the inside when they switched to Santander, which was needed. It's now sleek and clean, with minimal decor, which looks nice. Plenty of parking, drive thru ATM. My entire family banks here and we will continue to do so!”
“Whether at the local branch in Wethersfield or over the phone with their main customer service number, the experience has been consistently high-quality; friendly, professional staff and easily navigable automated prompts. The transition from People's United to M & T was handled with care & courtesy, seamless. I have read other reviews of M & T here, some of them actually deserving of their own critique by virtue of how easily the "problem(s)" could have resolved with more competence, and much less fumbling, on the part of the person writing the bad review(s). It's not that complex: You get back what you give. If you approach a situation from the outset with arrogance and little understanding of the mechanics of your issue (yet, of course, believing you know more about banking than the bankers), don't feign shock and surprise when your performance leaves them cold. They are customer service reps, not your own personal assistants. Find out about your problem first, then speak intelligently about it to them, with civility, rather than expect them to solve an issue you have made murky from the first . . . Thank you. (Had to get that out there.) We have had great service from (and great rates with) M & T. What else does a bank need to do?”
10AM - 4PM
600 Silas Deane Hwy, Wethersfield
Banks
“Thank you, both Lisa (manager) and Kevin for helping me re-opened my claim, which now has been resolved. Both were very friendly and professional. BOA is fortunate to have them.”
8:30AM - 5PM
25 Wells Rd, Wethersfield
Banks
“Friendly helpful staff. This location has never been overly busy when I have visited, usually waited on in a reasonable amount of time. I have had difficulty with the app not respecting my address and account holder names, had to contact staff because I didn't get a new ATM card before the old one expired, but otherwise I'm Happy with TD overall”
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“We worked with Sindhu Segaran and she was very thorough and helpful. It is very clean and a beautiful environment as well. They also serve great coffee. The temperature is always perfect, and the people here are very friendly and always willing to help to the best of their ability. Everyone here are very professional.”