Customer service is the rudest I’ve ever experienced. Just downright nasty and rude. No notary anymore and no drive through. The place is an absolute dump inside and don’t expect the security guard to stop any robberies.
March 2022
Thank you, both Lisa (manager) and Kevin for helping me re-opened my claim, which now has been resolved. Both were very friendly and professional. BOA is fortunate to have them.
December 2021
This bank does not have a coin star machine and requires its retail customers to roll their own change in order to deposit it. I just waited in line for 30 minutes to learn this. Once again BOA cannot not do anything right. Are you really a bank?
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.