I will never shop at JCPenney ever again. Absolutely poor customer service.
May 2019
Today was the best experience at this location!! Susan is great!! Loving the new staff!!
December 2016
I will never go back here . Especially the online pick up service is horrible. I was in line for 40 mins. The associate named "Mo" was helping just 1 other customer and chit chatting. All this while i was waiting with a crying infant . I would give 0 stars if i can . Will never go back again .
