Gengras Ford is a trusted Ford dealership located in Plainville, Connecticut, known for its wide selection of new and used Ford vehicles, including cars, trucks, and SUVs. Customers appreciate the dealership's integrity, loyalty, and trustworthy service. Many reviews highlight the knowledgeable and patient staff, particularly mentioning the exceptional service provided by the sales team, including specific staff members who make the buying experience enjoyable. Visitors to Gengras Ford have often described their experiences as stress-free, with no high-pressure tactics during negotiations. The dealership is praised for its excellent customer service, with staff going above and beyond, including entertaining children during visits. Customers have also noted the seamless financing and leasing options available, ensuring a smooth purchasing process. The service department is recognized for its professionalism and efficiency, with customers expressing satisfaction with vehicle maintenance and repairs. Overall, Gengras Ford is highly recommended for anyone looking to buy a vehicle, thanks to its commitment to customer care and the quality of its vehicles. With a strong legacy of service and a welcoming atmosphere, Gengras Ford consistently delivers a positive experience for its customers.
Onsite service was awesome from the comfort of my home and I’m very grateful and pleased for this service. Thank You you did Awesome !!!
October 2025
Great experience overall. The team was professional and great to work with. Purchased a vehicle from Farhan and he made the process seamless. Highly recommend.
October 2025
I purchased a new Vehicle from Gengres last October. I was stress free with not haggling. I got my first oil check and inspection. I couldn't ask for better customer service. They were very professional and they even delivered my truck to my residence. You can't ask for anything better folks. Dan was the man in service