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“I've lived at The Novella for about 4 months, and it's been awesome! First off, the location is great – right near downtown, surrounded by many great places to eat. Whether I'm in the mood for something fancy or just a quick bite, everything's just a walk away. The apartment itself is super cozy and just nice to be in with thoughtfully designed rooms. For me, the best part is the apartment management team. From leasing to maintenance, every interaction has been a pleasure. The staff are not only professional but also genuinely caring.”
9AM - 4:30PM
17 Mountain Ridge Terrace, New Haven
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“This apartment building has a remarkable management team that is highly attentive and quick to address any maintenance issues, ensuring everything runs smoothly. If you're looking for a well-maintained and impressive property, I strongly recommend checking out this complex. The combination of modern updates and excellent service makes it a standout option for anyone seeking a quality living experience.
Additionally, the complex is well-maintained, with beautiful landscaping and clean common areas. The staff is friendly, responsive, and always willing to help with any concerns or maintenance requests. I would highly recommend this property without any reserves.”
“This is a very beautiful and well maintained building! The property management is superior. Would highly recommended if you are looking for a luxury apartment in New Haven.”
“I lived here for two years and had a great experience. Cheryl and Laura are amazing — so kind, caring, and always available to help with anything. Maintenance was responsive and quick anytime I needed something. The community is well-run and felt like home. Highly recommend!”
“I ordered a Salad from Subway Tonight from Door Dash. When l went to go get it It was gone Not knowing it was delivered even though a picture was taken to retrieve my order Sad the way people do you dirty”
“A pretty decent building with large, affordable loft apartments. Kind of labyrinthine layout and the fixtures are cheap and outdated. Friendly, safe vibe. Smoking allowed in the units so you will smell smoke in the hallway.”
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“Lived here for a year. Staff was very easy to communicate with and were very professional. Could reach them by phone or email within 24 hours. Maintenance was solved quickly and neighborhood was safe. Highly recommend them, one of the few genuinely caring landlords I've found.”