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“Key provided excellent help for my mom who was trying to set up her email on her phone. She was turned away from other locations but Key helped my mom and was very patient and got the job done for us! Thanks, Key!”
“I have always and truly had numerous experiences of the utmost customer care at T-Mobile on Black Rock Tpk in Fairfield. I have never been pressured to buy anything I didn't need or wanted. Getting a new phone is a costly purchase as well as time consuming but all the Mobile Experts took their time to explain everything I needed to know and answered all the questions I asked regardless if it was trivial.
This past month, Kori Humphrey took close to an hour switching my fiance to my account with his phone number from a competitor's contact. Also, my fiance is legally blind and Kori took time to set up his phone so he could read texts, see the phone's screen, and helped set up accounts on his phone so he could hear texts. She did not back down from the former mobile phone company when they were giving her the run a round about him keeping his phone number. They were not going to let him close the account and release his number to T-MOBILE. All the personnel at T-Mobile on Black Rock Tpk are kind, hospitable, and personnel.
Kori, it meant so much to us the time you gave to us two weeks ago. See you when it's time for me to upgrade to a new phone. Thank you to the manager and head Mobil Expert for supporting us as well.”
10AM - 8PM
837 Post Rd, Fairfield
Mobile Phones
“I accidentally cracked my phone screen and found myself at this store after work. The staff was extremely accommodating, thank you Sabrina for offering some entertainment for my daughter, while the manager pushed my sale through. GEvery customer that came after me felt the same (grateful)expressed in laughs and conversation.”
“I cannot say enough about Delano and Andrew at this store. They were amazing with an upgrade and assisting with the transfer of information. Anyone who wants good service from Verizon must visit this store. Thank you Delano and Andrew.”
“The manager Mitchel helped us today. He was friendly and professional, gave us a discount on the activation fee, and included an iWatch (Black Friday deal) which was a very nice extra. There is a wait when you first enter the store, simply because the manager was helping several people at once. The store is very busy, but he never made us feel rushed or ignored. Excellent service.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“How do I receive $10 credit? I sent review mote than once.
Too long a wait..needs two employees. One person should not be alone plus for safety sake.”