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“My first time at this location and Jessica assisted me. She’s amazing!!! Make sure to look for her when going here. Amazing customer service. Thank you so much Jessica! :)”
10AM - 7PM
379 Post Rd E, Westport
Mobile Phones
“Bryan is super kind, knowledgeable, he have passion for help I can see that!
Definitely now on this go to be my store for anything I need for my service!
Thanks so much! God bless him”
10AM - 7PM
136 Elm St, New Canaan
Mobile Phones
“We couldn't figure out how to update my daugther's iPhone. She and I went into the store at 630 on a Saturday. Jack helped us, but it took nearly an hour to get things sorted. The store closed at 7pm but he stayed to get things fixed for her. He went way above and beyond what needed to be done. Thank you, Jack!”
10AM - 7PM
572 Main Ave, Norwalk
Mobile Phones
“I had an excellent experience. Kevin was knowledgeable as well as personable. He took the time to explain the plan in addition to highlighting some potential savings. I am leaving with a comprehensive quote. Very professional. I would definitely come back.”
10AM - 7PM
290 Hope St, Stamford
Mobile Phones
“I worked with a gentleman named Alex and he was amazing. His customer service and attention to detail was on point. Definitely would recommend visiting this store and Alex!”
“If I could give more stars I would! Ernest was such a delight! I’ve been struggling to find a new cell phone company to work with and he made me feel so confident in my decision to choose Verizon. Customer service was phenomenal! I’ll forever will be a Verizon girl!”
“I worked with this store when I switched from Verizon to AT&T last year and the service for moving over my family was good. A few months later, I noticed that one of the promotions was never applied to my bill. After being told many times it would be taken care of by the store manager, I was very disappointed when nothing was ever done to resolve the matter.
I recently went into the store and met the new manager, Juan Olivarez. After a short conversation explaining the issue, he assured me he’d look into it and work to get it resolved. After waiting months, he had the credit applied within a week and text me directly to confirm it was done. It’s so refreshing to do business with someone at a big company who actually does what they say they’re going to do. I will continue doing business with this store, especially so long as Juan is these!”
“Fabio was a pleasure to work with . He helped me purchase a new phone and Ipad , but most importantly transferring to Verizon!
I will certainly be back and let everyone know where to go for wireless service.”
10AM - 7PM
615 Post Rd E, Westport
Mobile Phones
“Update from previous review: Many thanks to Scott from Brand Reviews who helped to sort the issues.I emailed them as suggested in the response and was pleasantly surprised at how quickly this issue was handled.”
“Excellent service, and very good people in the store, they helped me with eligibility and with little things that I don't understand about my phone, thank you.”
11AM - 7PM
100 N Water St k250, Norwalk
Mobile Phones
“If your phone is broken and you need it fixed, go see these guys immediately. I took my phone to another place on Westport Avenue, first. Big mistake. They claimed that they took my phone apart and cleaned it for $150 and since that didn't fix it, it needed another $150 repair with a part that wouldn't come in for 5 days. In search of a second opinion, I took it here to have Adam look at it. He spent about 45 seconds pulling some lint out of the charging port (from a phone which had supposedly been disassembled and cleaned, completely the day before) and handed it back to me and told me, "It's probably fixed, no charge. If not, bring it back and I'll replace the charging port." I asked him how much that would cost. He told me "$60. But it's probably fixed."I tipped him the crispest $20 I had. This guy is The Champion!”
“Alex was the most helpful of any ATT employee I've dealt with in the past 8mo. He needed to call ATT business and was on hold for close to an hour, but was able to resolve my issue when no one else was willing or able to. He also assisted several other customers while we were waiting, and was great overall with everyone.”
“Initially I was not acknowledged as a customer. However the customer service was great after that. There were some technical problems with setting up a new phone but they were very very patient. Justin and others stayed with me and got me thru the process! I recommend them highly and I understand they are working on the “welcoming committee” ?”
“I was assisted by Mr. Javier, a very kind and courteous man, he attended to me quickly and clarified my doubts in a very good way, and rightly offered me a service and equipment according to my score, it is good that they have staff this kind and patient in this company...THANK YOU VERY MUCH”
“Jency Fernandez was INCREDIBLE. He spent so much time with my husband and me showed us all different ways we can save money through Verizon bundles, helped us set up new phones, showed with things we didn’t even know we had access to and saved us more money and more money than we could have imagine. He was incredible.”
“Wonderful store with all discounted cell phone plans and many cell phone options! Also, took my passport photos and bought some delicious snacks! Love the service and music played. Now in Norwalk!”
“We recently upgraded both of our phones to A15 5 G Android. Unfortunately mine freezes up about twice a week. We went over & they ordered a replacement! Thank you.
When it freezes you can't open the screen, make or receive calls. The phone can't even be restarted ! My issue is really with Samsung.
There is only one person in the store, so go at an off hour. The salesperson , Dave , was very helpful & knowledgeable.”
“Had a great experience here upgrading my wife’s phone. Adrian helped me get a mistake done by another employee sorted out and offered me some additional promotions and offerings with the mobile internet. Adrian was great and made sure everything that had been promised was done and correct. Miles was also really helpful in processing the return of the mobile home internet. I would suggest anyone to go to this store and work with these guys. Thank you!”
“What a great experience I had with a friend of mine at this store. I upgraded to the I-phone 15 and James was extremely helpful and understanding. I usually go to the Apple store in the mall, but this was so much nicer. Very friendly and great service. Thank you!”
10AM - 8PM
584 Main Ave, Norwalk
Mobile Phones
“I had my inaugural visit to this store, and I was impressed by the staff's professionalism, friendliness, and their ability to promptly and effectively address all my inquiries. It has quickly become my preferred store, and I'll definitely be returning for all my needs!”
“I went to this store to port my 4 numbers over to T-Mobile via the Keep and Switch promotion. As I walked into the store, Jonathan M. greeted me immediately, and spent the next hour with me. He was professional, knowledgeable, and kind. He overcame all difficulties, gave expert advice, continuously looking for the best interest of me. In the end I left the store as a very happy new T-Mobile customer. I wish all customer representatives were like Jonathan!”
“My experience was first rate all the way 5 stars, met a delightful woman named Susana she was very professional-polite-courteous . Everything went smooth from start to finish 1-2-3; she's a keeper.”
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“Great place, terrific service. Dylan worked with me every step of the way. Also Ricardo was awesome too, coming through on a device hang up none of us could square.”