I went to the store today in Norwalk to see if I wanted to upgrade my phone to the iPhone 15. I was greeted at the door by Jermaine and had one of the best customer service experiences in my life with Verizon. I will be heading back to the store next week and looking at more products because of the service and care he provided.
November 2023
Jermaine Jenkins is the ultimate salesman. He is knowledgeable, articulate and helped me purchase a watch and phone and it was both painless and pleasant. He is an excellent teacher and had the patience of a saint. Bravo.
October 2023
Alison was great! Very kind and professional. Quick resolution. I was on the phone getting transferred to a lot of people with wrong information. Alison got what I needed handled quickly. Thank you!