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9 AM - 8 PM
785 Queen St, Southington
Electronics
“Zack and Devin were amazing! So helpful and patient. They stayed till closing time to help us with our sale and we didn't feel rushed at all. They took the time to explain everything to us and to find us the best plan by exploring all possible options! 10/10 would recommend to anyone”
“Brandy does an amazing job! She has elevated the level of customer service at this location tremendously. Brandy is dedicated, extremely responsive and helpful, and very knowledgeable. Her level of service is exceptional. And, she has an excellent team in place as well. Every employee at this location strives to assist customers and problem solve in a professional manner with a friendly attitude. Don’t let this team go!”
“Amazing service. Kathy goes above and beyond, always. I’ve been doing business with them for 30+ years, personal and business lines. Thank you for the amazing service!”
“All the stores are great. The guys that work there are very helpful and personable. Prices are cheapest around. Multiple product, flavors and everything you need.”
“Had a new infotainment system and backup camera installed in my prized, new to me, 2012 Ford Mustang GT. The recommended system works way better than the stock 2012 infotainment system factory installed from Ford. The AV tech team did a phenomenal job on the installation of the stereo and the backup camera. Now I have a digital gauge cluster, a backup camera, new climate controls all on a 6.8” screen that is in red easy to use. The new system is fully Apple CarPlay and Android Auto compatible. I opted for the wired CarPlay interface to make sure my phone is charging while in use. Will definitely use them in the future for other projects in my other vehicles.”
“Metro in the mall has the best customer service I ever experienced. Nancy is very helpful and knowledgeable. She is the best. Help me withu all my phone problems and got me a FREE tablet and got me into a better plan. Ask for Nancy”
“I would absolutely recommend this location! The gentleman who assisted me this evening went above and beyond! My experience was positive! The customer service was very exceptional! He was personable, empathetic, and most importantly professional!! Thank you again!!!”
“This is best service ever ok.They will make you run around in circles to different stores wasting gas. Never help get upgrade for a new phone. They keep telling me to call the online service, then the online service tells to go to the store. Never again then store clerk tells me it will be $498 to upgrade the iPhone 11. That’s the upgrade and if the online representative said something different they do not do what they can do call them back. So I did then the online representative said go back to the store only the store can do upgrades to phone plan and I have been a customer for 5 years. This is craziness. So I ask for a supervisor politely no attitude at all. Then they tell they only can give me an android upgrade to stay when I got a iPhone and can go to boost mobile for a better upgrade for a iPhone. I even told them I like thier service is their anything can do even if I pay more for the upgrade they said no only the store do upgrades. Then they have promotions online for iPhones they won’t give online im very confused on why should I stay with them ever again. This company will make run around waste gas almost $4.00 a gallon to do nothing then tell go back a different location store this is craziness. Help please”
“I initially emailed about getting a remote starter installed. After talking to Luis and him answering every question I had, I decided to have him also tint the windows. He was very patient with all the questions I had and gave his recommendation, but said that it was ultimately up to me. I decided to take his advice and I picked up my car tonight. It looks amazing and the remote start works perfect. I definitely recommend him for any work that you need done on your car. Such a pleasant guy to work with and you can tell he takes pride in his work and wants the customer to be 100% satisfied.”
“I am a Metro PCS customer since 2015. I have recently upgraded my phone to the 5G at the Chase Avenue store in Waterbury CT. The sales lady was extremely nice and went above and beyond my expectations, transferring not only my contacts and photos from the old phone to the new, but surprisingly all my apps. I highly recommend Metro PCS. They offer a clear plan without hidden fees and the service is excellent.”
“This is the only metropcs i will ever go to. For years the same gentlemen works there and is honestly the best person i have ever found at any phone store. I highly recommend him. I have referred many friends and family members. He is so patient. I even send elderly people there.”
“I had an unexpected but great experience today! I found 2 beautiful pink (different shades) sweaters. Super soft. Inexpensive but nice quality. I will wear one for NYE. and for work. I was a very happy shopper. Limes moved quick and store was clean and well stocked.”
“Had an amazing experience at this location. Soti went above and beyond to make sure all my needs were meet . I highly recommend you go to this location and speak to Soti she knows her stuff & has GREAT deals .”
“Five stars say enough, plus another five stars to Sully, even tho all the employees are great, she is the greatest, her knowledge and professionalism is second to none.”
“A great deal can be learned about a company in the first few minutes of interaction. From my initial phone call to gather information, to my conversation with David, to my visit to their Naugatuck location, everyone was pleasant, knowledgeable and eager to help. I can't say enough good things about my experience with Norcom. I give the staff at Norcom 5 stars!”
“This place is super helpful!! I went in with a new phone from Metro PCS that I had no idea how to set up. Even though I did not buy the phone there, they went above and beyond helping me reset and set up the phone. I am very grateful to Emae and Melida. Thank you, guys!”
9:30AM - 7:30PM
580 Lakewood Rd, Waterbury
Electronics
“I was looking to switch my service so that I can have more high speed internet. I use my phone all day long and I need high speed for music and watching YouTube. This service is the absolute best.”
“I was very happy, I sold my Xbox one. ready for this...280.00cash on the spot, there were some conditions, I joined thereclub thingy and got extra money and discounts on new stuff!super nice guy helped me out,Trevor or something close to that is his name and he is great!”
11AM - 8PM
533 S Broad St, Meriden
Electronics
“Excellent service !I normally go to Manchester location.This is now my new home. Jacob had gone above and beyond today. He is VERY knowledgeable with many random questions I had and was able to thoroughly give me the answers I was looking for.The guest service was EXTREMELY appreciated.Im looking foward to coming back to this location for ALL my pre orders and will recommend this location to all my friends/family.Thank you.”
“Very helpful getting free items during the Milwaukee sale. They gave me flyers and helped me pick out the items. Love these guys. #Christmas Gifts, #Naugatuck NAPA Auto Store”
“I just found this amazing appliance store! The gentleman that assisted me is knowledgeable in his products, fast delivery, & a beautiful selection in appliances! You would not be disappointed!”
“Love the pick up service. App is a little hard to use on your phone, desktop is easier. A few times they didn't have what I needed, and once gave me a zucchini instead of a cucumber. But overall the pick up seems to be pretty cool and works out well for us as a family. I got some expired milk when I ordered it, and had to go back to the store to swap it with another. I noticed in the case, that there were several milks that were also expired in the case. I just hope that the people working there can focus on those dates especially with perishable items.”
8AM - 10PM
300 Chase Ave, Waterbury
Electronics
“Clean and Staff that help you and know the store but avoid weekends or busy times. Love the prices and wait for stuff, Black Friday and Holidays. Everything you Want and Might Need for everyone.”
“The family is very well knowledgeable of their merchandise if you have a problem with your merchandise then gladly would come back and fix it they have 90 days for you merchandise they do accept cash and they're coming back to my house because my dryer is not working and they're going to fix this for free and if it's not able to be fixed they might give me another dryer our recommend them to anybody the mom is very friendly the kids are friendly and they're willing to help and they're not overly priced so if you're looking for a new washer and dryer or a used washer and dryer or a stove or refrigerator that is a place to go I recommend them to anyone. Sincerely Amanda Cramblit and Jay smith”
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“Did brakes on my car for the quoted price, which was a little less than AAA nearby. No surprises when the work was done which was nice. I would recommend this shop.”