Pharmacies in Brookfield, CT

“Used them for a number of years before my insurance restricted me to another pharmacy chain. They were excellent. When my insurance changed the pharmacy plan, no longer restricting where I went, I came back to Rite Aid. I am so happy to be back. Their customer service has been stellar. I have had a couple of complicated issues due to med shortages. They have communicated with me about it. Unlike the other chain I had to use for 3 years. Rite Aid has also advocated for me to help resolve issues.”

“After enduring four solid hours of testing at a major hearing aid seller, then gasping at their over-the-top cost, I headed off to Costco in Brookfield to try their Kirkland. Can't say if every Costco is as good, but this one has been spectacular. Their private test is long and detailed. And exacting. Turns out my visit was long overdue and sorely needed. Perhaps every hearing aid seller delivers the same results. For me , sounds were suddenly alive; clear, clean, bright, crisp discernable sounds. Which is very nice, but just my personal journey. It's how I got here that really matters. The preliminary test was exacting and the audiologist's patient attention to detail was impressive. It was sadly both humiliating and humbling to learn how poorly I was hearing. But the audiologist seemed to understand that, and remained kind and supportive and, I was sure, actually caring. My new ears (as I like to call them) arrived fulling programmed and ready to wear in about a week. After being fitted and tested I was asked to walk through the store. "Come back when you've done your shopping..." Then there were new question about comfort (both physically and audibly), the balance of background sounds, the sound of my own voice.... More adjustments, another walk, a few minor tweaks, and I was headed home. It was definitely not perfect after that. Yet no matter how minor or major a problem might have seemed to me, no matter my request for something only I could hear, it was resolved within minutes (or a few days at worst). There was never an added charge, never a hesitation. I'm only sorry I didn't go much sooner. It's well past a year now. My new ears - Kirkland Signature 10 (made by Sonova) - are still hearing flawlessly. Alas, not everyone has been as fortunate. This model has been discontinued and other brands are available. Fortunately it was never the device alone that impressed me - it's been the ongoing service. And I suspect that'll continue no matter whose brand is sold here.”

“The staff at the pharmacy and general check out are kind and pleasant. I rarely have much of a wait at the pharmacy. The store is clean and the drive up Rx pick up is a welcome addition.”

“I have been a customer for about 30yrs. Recently this store and pharmacy have been undergoing change.CVS parent company has been in the process of closing locations and cutting staff. I was more than pleased with this location. Over the last few months service has been a problem. I do not think that the problem is with staff the problem is CVS headquarters. I will choose to continue to stay with Brookfield location until It becomes apparent that the problem is with staff.”