“Tom with Mountain Peak was a lifesaver for our business. Our work computer laptop crashed and we were given the 'blue screen of death' over and over. I called him on Friday afternoon, he picked it up the same day, replaced the hard drive and recovered our data. We had it back again Saturday afternoon for the weekend. Very reasonably priced, I'm glad when I Googled "PC repair" he came up! Will use again if needed!”
“Walkiria is AMAZING!! We had problems with our service plan and she walked us through everything on the app. Outstanding customer service. She is the store manager at the Memphis/Founders location in Castle Rock.”
“I visted the Verizon store last week for help upgrading a phone. The woman in front of me was clearly having a bad day and complained about everything from her phone not working to her husband's health conditions to the difficulty she had finding the store and coming through the roundabout. The young man who managed this customer relationship handeled it with incredible grace and excellent customer service. He was quick, kind, and responded to what he could help with (obviously he can't change the ingress!) to a customer who clearly couldn't have been made happy. I didn't catch his name, but he deserves a shoutout. my own expereince was also positive, but I wanted to review the interaction I witnessed more than my own. Wat to go to this Verizon in store team!”
“Stayed at this store for almost 3 hours trying to figure out switching to xfinity as well as getting an xfinity router set up and i had my 1 year old with me. it was very frustrating but the 2 guys that were working were very kind and helpful. one of them let my daughter watch youtube on his phone and gave her fruit snacks! I am very thankful for those 2 guys!”
“Matt did an excellent job hooking up our Internet, and making sure it worked properly. We are pleased with the increased upload & download speed. It is so much faster than our previous service with another company . PS...our dog loved Matt also. ?”