Nordstrom is a business that prioritizes health and safety during the holiday season, offering services like in-store pickup, Curbside Pickup, and free gift-wrapping. The second-level customer service team is known for their exceptional patience, helpfulness, and individualized attention to customers. They work efficiently and respectfully, creating a warm and personal shopping experience. The nearby restaurant, Bazille, offers a comfortable dining experience with pleasant seating and a manageable noise level. Customers have praised the friendly and attentive service, particularly highlighting the helpfulness of staff members. The food is generally well-received, although there have been some minor issues with specific dishes, such as the creme brulee having runny custard and a mix-up with dessert orders. Nonetheless, the restaurant features a nice selection of meals, including wild salmon, which is harder to find at other places. Customers have shared positive experiences at this Nordstrom location, mentioning the exceptional service provided by staff members, such as Erika in the fragrance department and Sandy V. upstairs by the Nike/active wear section. While some customers have expressed concerns about the declining quality of the business, the overall experience remains recommended, especially for special occasions.
Selection is not the same anymore in the stores, but the rep who was helping us with our shopping made our shopping easy, and we managed to find few things at a reasonable price.
June 2025
I found my desired shoe immediately with charming Jason's help.
March 2025
I came here to return a few items. I haven't been inside a mall in years, way before COVID. The lady that helped was great. I couldn't help but notice how quiet the store was. Definitely more help than shoppers. Must be a sign of the times.
