Store is dirty and disorganized, with items where they're not supposed to be, came in last time to exchange a pair of pants and the girl said we could exchange or return them even though I never wore them, they had their tags and everything
June 2023
Awful. No customer service. 4 employees at the register on their phones chatting. Got one's attention so I could try on. She had no idea how many rooms where being used so she kept knocking on doors and opening, she opened the door on several teenage girls. As a fellow store manager it was painful to watch.
January 2023
I ordered a bunch of clothes for my teenage son on Black Friday online. I ended up needing to exchange a few items due to sizing issues. The process of exchanging was easy. Their was a jacket that they didn't have in stock so they helped me reorder it online with the correct size. Easy peasy.