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January 2024 by jeffcp1
Good sale on some clothing
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October 2023 by Jaime J.
Store is dirty and disorganized, with items where they're not supposed to be, came in last time to exchange a pair of pants and the girl said we could exchange or return them even though I never wore them, they had their tags and everything
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June 2023 by Camila R.
Awful. No customer service. 4 employees at the register on their phones chatting. Got one's attention so I could try on. She had no idea how many rooms where being used so she kept knocking on doors and opening, she opened the door on several teenage girls. As a fellow store manager it was painful to watch.
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May 2023 by Sean Kim
The store manager, Kenia, was a lot of help. I’ll definitely be back.
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February 2023 by joel sandoval
Quick service we always order online and we just show up to pick up
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January 2023 by Ada L.
I ordered a bunch of clothes for my teenage son on Black Friday online. I ended up needing to exchange a few items due to sizing issues. The process of exchanging was easy. Their was a jacket that they didn't have in stock so they helped me reorder it online with the correct size. Easy peasy.
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December 2022 by Leonela C Garcia
Thank you so much Brianna! You were so patient and understanding when I brought in my daughter last minute before closing. We received our order in the mail but with the incorrect style of jean. Went into the store to try and correct it but unfortunately the type that we thought was available online wasn't a choice. Then comes in Brianna to the rescue!! She saw my daughter was almost in tears about it and recommended another type of jean. She proceeded to get the correct size and even gave my daughter great tips on her own experience with that type of style. I can't express the gratitude and patience that Brianna had with us even when it was last minute shopping. I would definitely come again. She even honored the sale price.
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November 2022 by Betty S.
I'm so disappointed. The costumer service is so rude! I always shop there for long time but from today I'll never shop there again. They need new management training system to have better service because they're teenager.
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November 2022 by Kaylee Herrick
I took my daughter into this location at 7:41 to try on a pair of army jeans that she really wanted for her birthday Bree the manager informed me that the dressing room's closed at 7:30 PM but the store closes at 8 PM and this has been a policy for a few months I explained the situation and how we would be quick and she was extremely rude rolled her eyes said sorry... I have been a customer at Hollister since I was a young girl 13 to be exact of my daughter's age on her birthday and I will never return to any Hollister locations due to this rude young unprofessional woman
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September 2022 by Hey It's Mei
Cute stuff, always like what they have but not always enough to actually purchase it or much
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August 2022 by A H.
I tried to give this Hollister a chance after years of just passing by, but to my surprise I came across one of the sales associates not having any tact when talking to potential customers. She was rude to me! I found a nice jean jacket but decided to leave it there after reflecting on what had just happened. Hollister: your employee needs some common sense when interacting to people.
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July 2022 by Hey It's May
Cute stuff, always like what they have but not always enough to actually purchase it or much
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June 2022 by Ashley Ballou
Put a dress on hold at closing, was told they hold 24 hours. We were looking for an 8th grade promotion dress at 8 stores. Went back the next day for the dress and it was no longer there. The 20 something manager said they don’t do overnight holds even at closing. The staff of teens running the store don’t even seem to know this. Unfortunately the dress was out of stock online as well and we had to settle for something that was just and “uuuhh” option. It was already slightly discounted and they wouldn’t compensate their mistake. Poor management and staff communication. Now to find new shoes since the ones she wanted to wear don’t match the different dress. So disappointed.
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April 2022 by Julia Hernandez
I love this location and this location only. I’ve been coming here for the past year. The little store next door that they own has the cutest pj’s. Not to mention the whole staff has been nothing but nice everytime. The female managers that have helped me a couple times are really sweet and really know their store. I will continue to only shop at this location.
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December 2021 by rudi martinez
Great deals and service .