“Was leaving work and had to get my tablet connected to a plan, especially with football season starting. Darryl was the best. He got it going for me in no time. Appreciate my brotha”
“This honestly might be one of the best T-Mobile service locations in LA! I had lost my SIM card and wanted to replace it while keeping the old number. Other places asked for a 6-digit PIN which I didn't have. Jeremy is super experienced and suggested that it might be a 4-digit PIN instead, because I've had the old card for over 5 years and he remembered that the PINs were shorter then. This was the only thing that got it to work and I have access to my account again.. shout out to Jeremy and the team for their patience and excellent service on a late Friday night, while working multiple customers simultaneously!”
“We just wanted to take a moment to share our experience with the staff at this location today.
Darryl, Jesus and Ting were patient, professional, knowledgable, resourceful and helpful. We felt well taken care of; all three of these employees seemed to genuinely care about making sure we were getting a great deal and that we were satisfied with our purchase.
We will definitely be returning here for any mobile needs in the future. 5 stars for excellent customer service on a holiday weekend!”
“Fantastic store and Gil really handled a complicated transaction with professionalism and efficiency. I am appreciative of his big-time customer service. Thank you!”