1:30 - 3:30 PM
FRNT, 11109 Burbank Blvd, North Hollywood
Mobile Phones
“Gary is a very good tech n extremely fair n honest don’t hesitate to buy phones or have them repaired been going there for 10 years batteries replace screens replacetoday he cleaned the charging ports in my iPhone 6 and seven and now the phone cords work no charge so I had him replace the screen on my iPhone 6I cleaned I them I thoughtAlso i came in asking to replace the charging ports in both phones, he could have charge me to put charging ports in the phones when they didn’t need them”
“I came in to this store with my phone not working not being able to received or make any calls ,the girl that was working today Karina finally was able to help me after I had all week calling customer service. All the girls that work there has a good customer service.”
“I looked on the boost mobile website for a place near me and it sent me to two locations that did not exist. So I called and got the address for this location (6700 Laurel Canyon.) There was accessible parking and although there was only one person working she quickly and efficiently helped the people that were already there when I arrived. Janeth is wonderful she is very knowledgeable and made the switch to a new phone effortless. I definitely recommend this particular location but only because Janeth is there. She is an asset to Boostmobile. I hope they keep her.”
“We had a very complicated issue with a Pre paid phone and eSIMs , and they were very diligent in helping us sort it out. The staff were excellent to work with and worked very hard to fix our problem.”
“I was hesitant to go in this store because of the 3 stars, but I took a risk .I went on my lunch hour to upgrade my kids phone and Aurman was quick and easy and he was super friendly. Thank you Aurman!!!”
“Very busy but good knowing professionals work here. Always looking forward for how to help you and resolve your any issues with our electronics.I know some of them by name: Natalie; Ashot; Jacklin; Albert.Thanks them.”
“This Metro is always so helpful, especially Rose she is so amazing and knows a lot about phones. I'll be going back because of her keep up the great customer care, Rose. I appreciate it.”
“The customer service is AWESOME on all departments mi gente, Gracias God Blessed everyone who worked so hard to get more with a great customer service. Robert Flores”
“Giving five stars to the all star employee, Armaan. If you have the ability to make a purchase through him, you're in good hands. Armaan is straight to the point, welcoming, and communicates both professionally (you can ask virtually any question and he'll have an answer) and thoughtfully, as if you've known him for years and you're visiting an old friend. My mom and I upgraded our phones; the transition was smooth and we walked away with more than anticipated for total steals. To whoever the supervisor is that makes the big decisions, he's your ticket to a thriving location whenever his well-deserved promotion happens. Thank you for everything, Armaan!”
“I like the deal I got on a new phone. The salesperson was very helpful. I went into pay my bill and they were very helpful in helping me solve the problem I was having with my phone.”
“This particular visit was awesome.I really didn't want to be there, because a phone I'd had for a week was just stolen.I wasn't in the mood to spend more money, and the salesman understood that. He spent a lot of time with me, showing me different phones, different memor”
“Had an awful experience transitioning away from Verizon, only to return within just 3 days was a nightmare! The sole reason I returned is because of Mark.Mark is an incredibly professional, attentive, patient, and outstanding communicator. I was impressed by his precision while navigating through different departments, explaining the issue, and sharing insights on what each department had done, along with him bouncing ideas on how to resolve the problem.Undoubtedly, this was the best sales experience I’ve ever had. Mark, thank you for tackling a challenging problem with true professionalism. Your efforts are greatly appreciated!”
“What good is a smart phone if it doesn't work properly? Well mine does now thanks to Gary...I had to do a factory restore on my unlocked galaxy. I use simple mobile as my provider. so I called the store to find out that they were a authorized retailer, and yes they are. My problem was that I needed my browser restored because at this point all my phone was good for was text and calls. When I arrived at the store I was greeted by a nice gentleman named Gary. I told him what my problem was and handed him my phone . I told him my phone number and he got right to work on it. Less than five minutes later my phone was smart again. So I asked Gary how much I owed him for his service and he said there's no charge! Wow... That kind of service service deserves a good yelp review...”
“Went to ask questions about cell service and promos end buying my first iphone so far service been great and phone. Eric was excellent patient with me my many questions so went back again to purchase the new samsung S9 plus tablet he took care of having it ship to me cool guy definitely would recommend Eric.Marl”
“This is the most legit, friendly, professional, and helpful group of staff for helping me and others have a positive and effective mobile experience. Every time I visit, I feel I have been valued and take care of. Thanks Jesus, Juan, Francisco! You guys truly rock!”
“I have to tell you, this is the first time where I feel like I have had a really positive and personal experience going into a T-Mobile store. Richard and Tona (I believe) we're exceptionally personal and kind. Even as the pandemic and protesting are going on, they both still made me feel special and valued. I had an issue with my phone not getting reception and without any hesitation they tested my phone and decided that it needed to be replaced(through insurance). I came in a few days later when the phone arrived to the store not sure what to expect from a customer service standpoint and I was amazed to see the same great customer service was continued. They made me feel very comfortable and connected to me personally. They got to know me as a person and made the process so easy and quick. Thank you for the great service. This is my store of choice and I encourage others to go in and experience the great customer service I experienced. Good job everyone!”
“Overall Jason the Store Manger was great at helping us figure out some issues with our phone. I suggest if you have any technical difficulties he's the guy to go to. Thank again.”
“Alfonso was super helpful at checkout and level-headed when there was a problem with my payment that required him to get a manager for help. It wasn't until afterwards I found out it was his first day! Kinda disappointed that Target sent an employee out on the floor right away with no one visibly training them, but I would've never guessed because Alfonso helped keep an almost super stressful situation under control”
9:30AM - 4:30PM
10825 Burbank Blvd, North Hollywood
Mobile Phones
Open 24 hours
12031 Sherman Way, North Hollywood
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“This guy is great!! In my case he said I shouldn't pay for a repair that took him less than a minute. I wouldn't have known the difference if he said come back in 20 min and had charged me. VERY honest!! Highly recommend.”