Banks in Scotts Valley, CA

“I cannot express my gratitude enough for Art Ruvalcaba and his invaluable guidance in navigating the complex world of building credit. With my ultimate goal of purchasing a home in mind, I found myself facing a significant obstacle when the loan officer informed me that I needed to work on improving my credit first. Thankfully, Art stepped in and became my beacon of hope. From the very first meeting, Art displayed an impressive level of knowledge and expertise in the realm of credit building. He took the time to understand my financial situation, aspirations, and the specific challenges I was facing. Art's ability to explain intricate credit concepts in a clear and relatable manner made me feel at ease and confident in his ability to assist me. One of the key steps Art recommended was obtaining a savings secured loan to establish credit. This loan, backed by my savings, allowed me to build a positive credit history while demonstrating responsible financial behavior. Art went above and beyond in helping me secure this loan, providing me with a thorough understanding of the process, discussing the potential benefits, and answering every question I had along the way. Under Art's guidance, my credit began to improve steadily over the course of the following year. He offered invaluable tips and strategies to optimize my credit utilization, build a solid payment history, and manage my finances wisely. Art's commitment to my success was unwavering, as he consistently followed up, monitored my progress, and offered further guidance whenever necessary. When the time finally arrived for me to apply for a mortgage, I was overjoyed to see the fruits of Art's labor. Thanks to his dedicated efforts and the solid credit foundation we had built together, I was able to secure a mortgage and purchase my dream home. It was an absolute dream come true, and I owe a significant part of this achievement to Art's unwavering support and expertise. Not only is Art incredibly knowledgeable and professional, but he also possesses a genuine care for his clients. He understood the importance of my goal and worked tirelessly to ensure my success. Art's patience, approachability, and willingness to go the extra mile created an exceptional customer experience that made all the difference. If you find yourself in a similar situation, where building credit is crucial to achieving your homeownership dreams, I wholeheartedly recommend Art Ruvalcaba. His expertise, guidance, and unwavering dedication will help you overcome obstacles, establish credit, and ultimately realize your dreams. I am forever grateful to Art and cannot thank him enough for making my homeownership journey a reality.”

“This bank has been super to me and problem-free for me. While i do all my banking through the ATMs, i try to remember to go inside & thank the kind tellers in person. They feel like family to me AND they always make me feel like family. That's Comerica Bank in Scotts Valley, CA.I believe the 'personal and elite professionalism' carries through to the other branches of this fine financial institution. Thank you, Comerica Bank, for taking care of me and my developing financial needs.”

“My CD was coming due, so I made an appointment with Paige at this branch. I got to the appointment early, and she accommodated me. She brought up my account, showed me the new CD rates and duration on her computer. I made my selection, she saved my file, and printed the new CD term sheet. I was in and out of her office in less than 10 minutes. I recommend her knowledge and efficiency. Yay”

“Despite being one of the largest financial organizations, the Scotts Valley branch of Wells Fargo treats us like a neighbor. Our family has been banking at this location for decades, and they have assisted us in maneuvering various accounts and financial services successfully. Recently, we needed to restructure our account again, and the process was completely seamless.Kara Park deserves a particular shout out. She met with us multiple times, and addressed all of our issues knowledgably and kindly. Kara went above and beyond our expectations, and all the while with a smile on her face and a friendly demeanor. It was a pleasure to work with her, and to have her as part of our financial team.I highly recommend Wells Fargo, Scotts Valley based on our decades long banking relationship.”

“We went here today at the Scotts Valley branch on our way to Los Gatos to buy a used car from a private party and needed to take out some money. We were a little pressed for time and I was a bit reluctant having read a bunch of negative reviews regarding understaffing, poor customer service, etc. We had dropped off our child and had to meet the seller and had a small window of time for the bank and arrived a bit apprehensive but hopeful to get our business done and get going on the road. My husband got in the short line and I sat down with my phone to kill some time and was immediately asked if I needed to be helped and he in turn moved right along to the teller and was immediately receiving our funds. I noticed another customer was having a pleasant business conversation with the accounts banker, another banker asked me for reassurance that I did not need to be helped, and at the tellers, there were three employees, all polite and helpful. We walked out in a very timely manner with no hassels or stress doing business here.”

“Despite requests that over the years probably make me seem like a customer from hell - ASAP home mortgage over New Year's, depositing hundreds in $2 bills, resetting a long-forgotten PIN code - this Wells Fargo branch has always been friendly, attentive, and incredibly helpful. Very glad to have them as our local bank!”

“We went here today at the Scotts Valley branch on our way to Los Gatos to buy a used car from a private party and needed to take out some money. We were a little pressed for time and I was a bit reluctant having read a bunch of negative reviews regarding understaffing, poor customer service, etc. We had dropped off our child and had to meet the seller and had a small window of time for the bank and arrived a bit apprehensive but hopeful to get our business done and get going on the road. My husband got in the short line and I sat down with my phone to kill some time and was immediately asked if I needed to be helped and he in turn moved right along to the teller and was immediately receiving our funds. I noticed another customer was having a pleasant business conversation with the accounts banker, another banker asked me for reassurance that I did not need to be helped, and at the tellers, there were three employees, all polite and helpful. We walked out in a very timely manner with no hassels or stress doing business here.”