“Went in to get shoes for prom. Found some great ones on the clearance rack and bought a pair of vans too. first time at this location. i'm usually at the one in mission valley, but this one's closer. lots of parking, easy to find, right off the 125 freeway.”
“Incredible experience thanks to store associate Ethan! I came into the store unsure about purchasing and sizes for shirts I had hoped to gift for my husband. Ethan was incredibly helpful, he greeted me, was patient with all of my questions, and listened to my concerns on the correctness of sizing. When I asked he was even willing to share his own shirt size for comparison and explained the policy on refunds/exchanges in a way that made me feel comfortable. I had been a little hesitant to come into the store after reading some other yelp reviews, but ultimately I'm glad I did because Ethan was so personable and helpful. This is the kind of good quality customer service, and positive experience that anyone should have who comes into the store, and I believe that should be praised! Ethan deserves recognition and a raise, as does any store employee who ensures a good experience for guests. 10/10 would return”
“Long story short, had a problem with a shoe, brought it in and spoke with Desiree, after explaining the situation and all I wanted was to exchange for a new pair, fearing the worse, she made the experience easy and painless, this is not the 1st time I have received excellent customer service here, and is the reason I continue to shop here, Thank you Desiree”