“I just wanted to come on here to share my AMAZING experience ive had with Sarah. Sarah has helped me on two separate occasions. I was buying birkenstock clogs for my partner and had called the store to see availability for the color and size I was looking for. They thankfully had them and I asked if they can set them aside. She mentioned due to policy she wasnt able to hold anything aside for me but gave me the store hours and said I can always call back to see if they were still in stock. I called back the same day at 5:40 PM and said I was on my way for the clogs. (I reminded her about our call earlier that day). Thankfully when I arrived at the store Sarah had the clogs at the counter while she was brushing the suede and boxing them. She made my overall experience extremely fast and I was outta there in no time.Days later I called because my partners foot fitted funny in the clog. I called to see if we can do a size exchange and sarah reassured me I was able if I wanted to. But she asked me questions on why i needed a size exchange and she quickly explained that as long as I can fit a pinky in the back everything is fine and eventually the footbed will mold to his foot. All this saved us the trouble from coming into the store and making a exchange. She couldve easily given me a generic response but she took the time to look up my purchase using the code on the box and explain the functions of the shoe. She was extremely helpful on the phone and in person. If its your first time shopping at Birkenstock I would ask for Sarah as she will take the time to make sure you are a satisfied customer.”
“HUGE SELECTION OF SHOES!!! they have almost every brand and every size!! Sandals, dress shoes, sneakers, Crocs, DC shoes, converse, and many, many more! They have amazing prices aswell as awesome staff! They took awesome care of me, and I got a great deal on new shoes! Thank you to the staff at this location for your hard work! You guys rock!”
“Had a lovely visit to the cosmetic section tonight. Went to get color matched for a Lancôme foundation and Kirk, who is usually at the MAC counter, came over quickly to help. They were so sweet and helpful, gave us a great color match and additional recommendations, and made our visit very pleasant. Next time I come back, I'll be looking for Kirk to help me out with their stellar customer service!”
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“Very friendly staff, work completed as promised. So happy with the new zipper (found by them to match) on my very old bag and the new soles on my Birkenstocks, both have been brought back to life!!”