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October 2023
So yeah - about that nice low CC rate: it has doubled over the past couple of years, even though I always pay on time and never get anywhere near my limit. At no point during the multiple rate increases did I ever receive a snail- or e-mail notification about them. Not cool, SF Fire CU.
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August 2023
Long wait time to find an unhelpful atendent. Very disappointed,but relieved that I did not open an account with this bank.
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June 2023
The new 24th street branch falls in line with the overall customer focused culture of SF Fire! Edwin was my advocate and it was clear from the beginning that his job was to make the experience work in my favor. Now when they get competitive with their balance transfers its a grand slam.
