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8 AM - 5 PM
420 River St C, Santa Cruz
Banks
9:00 am - 6:00 pm
8030 Soquel Ave STE 201, Santa Cruz
Banks
“Matt was professional, timely, informative about the loan process, responsive to all our questions, and enjoyable to work with. He offered a competitive rate and the process was simple and efficient. While other circumstances led to us not needing the loan in the end, he was very gracious and supportive throughout. I would highly recommend him!”
“I was searching for a bank in Santa Cruz County that did not have or manage investments in oil and gas, and Bay Fed was the only one that I could find. I had an account there that I had not used in years and found, once going there in person, that they had changed their policies to give people good interest rates for various types of accounts without penalties for going below the original level of investment. This was told to me by a very cordial and knowledgeable teller named Yisah, and she recmmended that i talk further with another person, Andrew Leon, whom she alerted and who was instantly available. He informed my spouse and I of what we could do to change our accounts for better interest and recommended that we talk with another person about CD's, etc. Mr. Leon also gave a message to that other person to please call me. This is far more helpful assistance than I got from a large brokerage firm. Both Yisah and Mr. Leon were exceedingly enthusiastic about their work and had people skills to be much admired. I could not have learned more or have been treated more kindly anywhere.”
“I had the best experience on their customer service phone line. Margarita went way out of her way to make sure I was able to remedy issues that arose after my wallet had been stolen. She took the time to explore many options before finalizing on a solution. Her warmth and friendliness made it a pleasurable interaction. Hope I get her again should I need support on future issues.”
“I am super impressed with the customer service we received from Armando at this bank. Our personal and business banking has been at Wells Fargo for over 20 years. When covid hit, Wells Fargo turned their back on us - and many other small businesses. The folks working at Wells in Aptos are lovely - but it's closed and we only had the corporate numbers to call. We turned to SCCB and although we don't bank with them - yet - they immediately helped us to apply and receive the PPP loan which saved our business!!!! Armando was super available - when I called and got the voicemail, he always personally called back immediately or very soon thereafter - even during nonbank hours. This bank was clearly prioritizing helping small local businesses!”
“Abigail Keller was so incredibly helpful, professional, and kind when we met her for our appointment. We were so grateful for her outstanding assistance and patience. She is an excellent employee! She went above and beyond to support us in managing a difficult and unusual situation.”
“I recently got a mobile home loan from them and it was a great experience. Yesenia was extremely responsive and met the closing date even though the seller was delaying things. Their fees were reasonable and they recommended a good insurance broker.”
9AM - 5PM
730 Ocean St, Santa Cruz
Banks
“Everybody working at this Bank are very helpful and actually get things done in a timely fashion. I was actually amazed look how quickly my questions where answered and the things I needed to be done who handled quickly with no problems doing them and without any mistakes. Thanks for showing how a bank should be run.”
9:00 AM - 5:00 PM
110 Morrissey Blvd, Santa Cruz
Banks
“Working with Selesa is always such a pleasure.We've collaborated on several transactions and I've seen first hand what an amazing lender and a great problem solver she is.I am always confident working with Selesa knowing that no matter what hurdles come up she will handle them professionally and with grace! Thank you Selesa for being an expert at what you do and making a seamless transaction for our clients. I highly recommend Selesa for your lending needs.”
9AM - 5PM
25 River St, Santa Cruz
Banks
“I have been banking with comerica many years, my account was shifted to this branch when they closed their mission street branch. I have always been treated respectfully and recognized as a regular customer. They have had a few new workers recently. Though I have not had anything but kind solid efficient treatment at this banking center”
9AM - 5PM
1551 Pacific Ave, Santa Cruz
Banks
“Really great branch! People are very nice and helpful. The relationship banker Brian Ramirez is always going out of his way to help with any questions or concerns! Super informative and professional.”
9:30 AM - 4:00 PM
74 River St, Santa Cruz
Banks
9AM - 5PM
74 River St, Santa Cruz
Banks
“Wells Fargo ( Aptos branch ) used to be my "home" bank. Nowadays , Wells River Street is my favorite & most visited Site. It can be a little tricky getting into and out of the parking areas. All in All a good place to be. Just a few trips here, (With Google Maps as my guide) and Viola! I do all my banking here, easily.4”
“The only walk in branch Santa Cruz. Sadly they closed the locations inside the Safeways on Mission and 41st... so now your other options are only Watsonville or Scott's Valley. They need more tellers then the same 2-3... they've got 6 windows. The regular tellers are nice and professional... just wish they had more folks especially when someone calls out.”
Open 24 hours
1975 Soquel Drive, Santa Cruz
Banks
“Wonderful customer service. Stopped in to check them out as they are in my new neighborhood. Opened two accounts. So glad I stopped in. They are friendly, professional, knowledgeable, and pleasure to deal with. Highly recommend!”
“This Bank of America location Santa Cruz, much better, each time they are helpful, very nice and polite, comfortable atmosphere! I definitely recommend this location of BOA!”
Open 24 hours
1156 High St, Santa Cruz
Banks
“This review is about this particular branch, not the BofA "brand" (because they're not my favorite!). I go here for work-related banking and at this particular location, I'm always impressed by the prompt and friendly service! I've been going to the Capitola location for years and it always takes forever, no matter what time of day, no matter if you're the only one in line, it's absurd. I honestly go out of my way to do banking at the Santa Cruz location because they make my job much easier/less time consuming. If you're "tied" to BofA, I definitely recommend going to this branch and avoiding 41st Av!”
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“I recently refinanced a car loan with Elsa at Bay Federal and her service was exceptional. Her efficiency, depth of knowledge, accessibility and experience are unmatched. Elsa is a life long local, is friendly, relatable, informative and kind. She knew just what I needed and recommended additional options for future financial decisions and we will be returning to use her services again very soon. She is amazing. I highly recommend contacting Elsa for any of your banking needs ! If I could give her ten stars I would !”