Banks in Scotts Valley, CA

“This bank has been super to me and problem-free for me. While i do all my banking through the ATMs, i try to remember to go inside & thank the kind tellers in person. They feel like family to me AND they always make me feel like family. That's Comerica Bank in Scotts Valley, CA.I believe the 'personal and elite professionalism' carries through to the other branches of this fine financial institution. Thank you, Comerica Bank, for taking care of me and my developing financial needs.”

“I am very pleased with Santa Cruz bank and Jarad is the reason!!! I was having so many questions about how to navigate through my loan and Jarad was my hero. I was at the point of giving up totally due to the fact that it was all so confusing to me. Jarad was so amazing and guided me through what I needed to do on my loan. I am going to switch over to Santa Cruz bank as soon as shelter in place is over. Thanks again for all your help Jarad”

“I cannot express my gratitude enough for Art Ruvalcaba and his invaluable guidance in navigating the complex world of building credit. With my ultimate goal of purchasing a home in mind, I found myself facing a significant obstacle when the loan officer informed me that I needed to work on improving my credit first. Thankfully, Art stepped in and became my beacon of hope. From the very first meeting, Art displayed an impressive level of knowledge and expertise in the realm of credit building. He took the time to understand my financial situation, aspirations, and the specific challenges I was facing. Art's ability to explain intricate credit concepts in a clear and relatable manner made me feel at ease and confident in his ability to assist me. One of the key steps Art recommended was obtaining a savings secured loan to establish credit. This loan, backed by my savings, allowed me to build a positive credit history while demonstrating responsible financial behavior. Art went above and beyond in helping me secure this loan, providing me with a thorough understanding of the process, discussing the potential benefits, and answering every question I had along the way. Under Art's guidance, my credit began to improve steadily over the course of the following year. He offered invaluable tips and strategies to optimize my credit utilization, build a solid payment history, and manage my finances wisely. Art's commitment to my success was unwavering, as he consistently followed up, monitored my progress, and offered further guidance whenever necessary. When the time finally arrived for me to apply for a mortgage, I was overjoyed to see the fruits of Art's labor. Thanks to his dedicated efforts and the solid credit foundation we had built together, I was able to secure a mortgage and purchase my dream home. It was an absolute dream come true, and I owe a significant part of this achievement to Art's unwavering support and expertise. Not only is Art incredibly knowledgeable and professional, but he also possesses a genuine care for his clients. He understood the importance of my goal and worked tirelessly to ensure my success. Art's patience, approachability, and willingness to go the extra mile created an exceptional customer experience that made all the difference. If you find yourself in a similar situation, where building credit is crucial to achieving your homeownership dreams, I wholeheartedly recommend Art Ruvalcaba. His expertise, guidance, and unwavering dedication will help you overcome obstacles, establish credit, and ultimately realize your dreams. I am forever grateful to Art and cannot thank him enough for making my homeownership journey a reality.”

“I had a CD that was about to mature and had questions. I was running errands so I stopped in at the Chase Bank in Capitola. The teller was very polite and helpful. With COVID-19 restrictions I really only needed to talk to someone over the phone. The teller took down my information and asked for convenient times for the personal banker to call. I received a call promptly and my questions were answered. It is true that to move the CD or cash it out, you have to come into the branch in order to prove your identity and sign paperwork. The bank has more than complied with keeping both customers and employees safe. No big deal Easy Peezy!”

“Despite requests that over the years probably make me seem like a customer from hell - ASAP home mortgage over New Year's, depositing hundreds in $2 bills, resetting a long-forgotten PIN code - this Wells Fargo branch has always been friendly, attentive, and incredibly helpful. Very glad to have them as our local bank!”

“Despite being one of the largest financial organizations, the Scotts Valley branch of Wells Fargo treats us like a neighbor. Our family has been banking at this location for decades, and they have assisted us in maneuvering various accounts and financial services successfully. Recently, we needed to restructure our account again, and the process was completely seamless.Kara Park deserves a particular shout out. She met with us multiple times, and addressed all of our issues knowledgably and kindly. Kara went above and beyond our expectations, and all the while with a smile on her face and a friendly demeanor. It was a pleasure to work with her, and to have her as part of our financial team.I highly recommend Wells Fargo, Scotts Valley based on our decades long banking relationship.”

“Despite being one of the largest financial organizations, the Scotts Valley branch of Wells Fargo treats us like a neighbor. Our family has been banking at this location for decades, and they have assisted us in maneuvering various accounts and financial services successfully. Recently, we needed to restructure our account again, and the process was completely seamless.Kara Park deserves a particular shout out. She met with us multiple times, and addressed all of our issues knowledgably and kindly. Kara went above and beyond our expectations, and all the while with a smile on her face and a friendly demeanor. It was a pleasure to work with her, and to have her as part of our financial team.I highly recommend Wells Fargo, Scotts Valley based on our decades long banking relationship.”

“We went here today at the Scotts Valley branch on our way to Los Gatos to buy a used car from a private party and needed to take out some money. We were a little pressed for time and I was a bit reluctant having read a bunch of negative reviews regarding understaffing, poor customer service, etc. We had dropped off our child and had to meet the seller and had a small window of time for the bank and arrived a bit apprehensive but hopeful to get our business done and get going on the road. My husband got in the short line and I sat down with my phone to kill some time and was immediately asked if I needed to be helped and he in turn moved right along to the teller and was immediately receiving our funds. I noticed another customer was having a pleasant business conversation with the accounts banker, another banker asked me for reassurance that I did not need to be helped, and at the tellers, there were three employees, all polite and helpful. We walked out in a very timely manner with no hassels or stress doing business here.”

“We went here today at the Scotts Valley branch on our way to Los Gatos to buy a used car from a private party and needed to take out some money. We were a little pressed for time and I was a bit reluctant having read a bunch of negative reviews regarding understaffing, poor customer service, etc. We had dropped off our child and had to meet the seller and had a small window of time for the bank and arrived a bit apprehensive but hopeful to get our business done and get going on the road. My husband got in the short line and I sat down with my phone to kill some time and was immediately asked if I needed to be helped and he in turn moved right along to the teller and was immediately receiving our funds. I noticed another customer was having a pleasant business conversation with the accounts banker, another banker asked me for reassurance that I did not need to be helped, and at the tellers, there were three employees, all polite and helpful. We walked out in a very timely manner with no hassels or stress doing business here.”

“Very friendly and helpful staff. Reminds me of what a bank used to be I think when the tellers get to know instead of rushing you out for the next customer. Keiri and Danielle are always friendly, helpful and diligent in finding the right product for me needs.”