My rating is Zero. I literally called and they placed me on hold. It was a very simple question. They didn't come back - and hung up. No one answered. No Customer Service.
September 2023
This branch does not care about its customers. I just stood 30 minutes in line with no movement and they failed to tell us that their system was down. Might have been nice to know that before I wasted my time.
April 2022
Chase has yet again lost another customer. I had been a customer since 2015. I got hit with 3 overdraft fees within 24 hours totaling $102 in fees. They would not reverse them and didn't try to save me as a customer. I closed out my account and feel so relieved. Be careful with these guys.
