Car Rental in Santa Ana, CA

19 locations found near Santa Ana
View Map

“Had a great experience here. I checked in the day before so I was basically able to walk right out to the lot and get a car all within like 10. All the team members I interacted with were very friendly and helpful, and the car was very clean. Will definetly rent from here on my next trip”

4.5 Superb147 Reviews

“Staff at SNA really went out of their way to resolve a last minute booking change, and resultant issue with rate change. Both the check in personnel and the site manager helped in getting it resolved in a friendly and efficient manner. Also picking up the vehicle and getting an upgrade to what I had booked was also a great experience. Certainly recommend them at this location.”

4.5 Superb95 Reviews

“Always a great experience. Despite not having Emerald Aisle, the staff recognized my status level and accommodated my request for upgrade. Faisal was very helpful upon return and gave me awesome instructions on how to get to my terminal. He explained it in a way that I could easily understand. Thanks, Faisal!”

4.2 Good175 Reviews

“We rented a car for 8 days and there was a lady unfortunately, don’t know her name but, she was extremely professional and polite during the process. If you think about renting a car I’d highly recommend this location. You won’t see any hidden fees or other things that normally other places would do to rip you off. Literally, the best customer service I’ve seen in my entire life. Thank you for your all hard work!”

4.5 Superb35 Reviews

“Customer service is excellent. The quality of cars available is very good overall it was a very good experience. It’s one of the reasons I continue to go back with them year after year.”

4.3 Superb29 Reviews

“We rented from Go Rentals in Austin. Fantastic experience! They delivered the car to our hotel and at the end of the day, we valet parked it and they picked it up the next day (we paid the valet fee). Very convenient, impeccably clean vehicle, and Nicole was lovely. I had never heard of Go Rental before but I will certainly look for them the next time I need a rental.”

3.8 Good34 Reviews

“I originally booked with Dollar Car Rental, but when I went to pick up the car, Dollar Car Rental said they were out of cars for the next THREE hours... Avis/Budget car rental barely had a line compared to the other car rentals at this airport, and did have cars available for immediate rental. Linh was very knowledgable and got a car for me very quickly. I would use budget again when traveling to SNA.”

4.4 Superb10 Reviews

“Great location, very competitive pricing, great car, quick service. But the reason for a review is because of the customer service: super accommodating staff, really made a hugely favorable impression.”

4.5 Superb2 Reviews

“Jason is amazing I used different vehicles over a period of six weeks while I stayed at the hotel. He provided excellent customer service and was very courteous and informative. I would highly recommend this location.”

3 Average9 Reviews

“First time getting a truck from Budget, and I just wanted to personally thank Nancy for being so helpful and welcoming. I really appreciate the hospitality as I had a sprained ankle and having a pretty difficult time with that. Thanks again Nancy! Stay away from red balloons.”

2.9 Average27 Reviews

“Very good experience for only my second or third time. Red team. Enjoyed a Tesla and the check-in process was seamless. Our car was dirty which is a bummer but everything worked perfectly for the day we had it”

2.6 Average61 Reviews

“Had the best experience with Santa Ana Hertz Branch Manager Jesse Guzman helping to fix an issue that I experienced the day before while renting a car from the Hertz at LAX. The airport credit card machines kept rejecting my valid card, and the agents blamed the issue on my card being defective (it was not) and could offer no solution. I went to Jesse the next day and there were absolutely no issues with my card. He was able to remedy the payment issue in a speedy and efficient manner. Would highly recommend him and his staff of courteous, customer service focused professionals.”

2.3 Poor30 Reviews

“First time ever that I was in & out of a rental agency in less than 5 minutes. Drop off was even quicker. Very friendly staff. Why can't all rental car companies act this efficiently?”

1.6 Poor25 Reviews

“I love that the car rental is within the airport. The car size that I had reserved was not available so I ended up with a flat bed truck which I didn't want because of parking in Los Angeles and the gas prices. But they offered me a credit to make up for it. The process was very simple but because it is a small airport getting in and out of the rental car lane was a little annoying.”

2.4 Poor223 Reviews

“We have a 1 way rental car to return here & right after the return, picked up another Hertz rental car for 2nd segment of our vacation. The entire process was smooth. It was nice the rental vehicle we received is brand new vehicle. Enjoyed the Hertz rental car experience.”

1.9 Poor71 Reviews

“I recently had a great experience with Dollar Car Rental at John Wayne airport in Santa Ana. The service was excellent, and the staff member who assisted us was friendly, open, and very helpful. He went above and beyond to accommodate our needs without charging extra, and we were provided with a decent-sized car that comfortably fit our group and luggage. The rental price was reasonable, and the gas mileage on the car was impressive. Although I wouldn't personally buy a Subaru, driving one for the first time was enjoyable and it got us where we needed to go. The seats were roomy and comfortable, and the car had advanced technology features that enhanced our driving experience. Overall, if you're in need of a rental car, I highly recommend checking out Dollar Car Rental. The only reason I deducted one star was because the return process lacked the same level of service orientation. However, I encourage others to document their own experiences and contribute to the Yelp community.”

2.1 Poor156 Reviews

“My wife left her phone in the car and ran back in a panic once she was in the airport and it was missing. The employees at the return area and the Manager were so kind to her, calmed her down and promptly returned her phone. The car was well on the way to their depot and the driver turned around and returned it. We appreciate the kindness she received in her panic and such a quick response/communcation among the team members in getting the phone back.Also, the car was immaculate and it was an all around good rental experience. We will definitely use Thrifty if we come down to the OC again.”

2 Poor173 Reviews

Related Categories

You May Also Like