Budget Car Rental
Hours:
18601 Airport Way Ste 73, Santa Ana CA 92707
Hours
Most Recent Comments
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November 2023
What a terrible pickup experience. After waiting 20 minutes at the “fast pickup, we received a dirty vehicle on the inside and outside. When we went back to address the situation we were told no other vehicle was available. No apology. No “let me get the vehicle cleaned”. Nothing! So much for the “worry free...
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November 2023
Terrible customer service. They have overcommitted so they don't actually have the cars ready and on hand. Very slow wait in terminal line, then get to parking structure and told 15 min till car arrives but people standing around report they have been waiting 30 min. After waiting in line 30 min in terminal. Ugh
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September 2023
Jaylen was speedy and amazing and made our experience incredible after a long flight. He was so friendly, and I’ve never actually had fun checking in to pick up a car. Cannot recommend more highly!!
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Santa Ana, California
