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November 2023
Showed up after a long day travel to get our rental car only to be disappointed. We had pre booked and paid for online in Canada, 7 seat vehicle. Only to be told on arrival that they had no vehicle for us and could not help. My husband is now set out on foot to find something elsewhere hopefully. Extremely Disappointed!!
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November 2023
When you make a reservation for a Thrifty rental car, you know you are signing up for painful start to your trip, but you accept that because it's Thrifty and you save $10 on your car....But this location is soooo much worse. Good luck to anyone foolish enough to make a reservation with these circus clowns
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June 2023
I rented a car ? in the Santa Ana airport and I waited for over 2 hrs to receive the car. Employees are not good trained for it.