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9:30AM - 5:30PM
2645 Ocean Ave UNIT 1, San Francisco
Banks
“Today I want to give a Big Shout Out to Angelo Abellar and Helen Ngo for helping out me and my wife with an Amazing customer service!! You guys are The Best!!!Carlo&Shannon”
“I have been doing business with Lending Club for several years. I find them to be fair and honest and great to do business with. If you need help, they are there for you during the loan and before you apply and! afterwards as well”
“Nice open, bright cafe to get coffee and breakfast or work. The line and service moved quickly. Coffee and food was good. Capital One staff shares info about their services. They are very friendly.”
9:30AM - 5:30PM
4375 Geary Blvd, San Francisco
Banks
“Lauriana Estrada at your branch has been very very helpful and kind and patient with my transferring accounts to my trust. Thank you! Also on the website, if it were possible to receive the authentication code by text that would be much more convenient.”
9AM - 5:30PM
770 Golden Gate Ave, San Francisco
Banks
“Frank Guardado and Troy are two exceptionally professional and helpful team members at this location. I am transferring my accounts from First Republic since they got bought out by Chase, and I am very happy with the level of service these folks provide. I am also happy to not support Chase which paid its CEO $70 million dollars when people were losing their homes during the Great Recession of 2007. Small banks for the win!”
9AM - 5PM
245 Market St, San Francisco
Banks
“I would like to express my utmost appreciation and respect for Naila's cordial service. The other staff at this branch were also supremely friendly and dedicated. No exaggeration, it was the best service I have received from Citibank. Naila promptly helped me and resolved an issue that I was unable to even obtain a clue to solve after numerous attempts with Citibank's telephone customer service. If you have a problem, I would confidently recommend you to contact Naila and this branch.”
9:30AM - 5:30PM
4800 Mission St, San Francisco
Banks
“I've been a member of this credit union since 2006 when I was employed there and I've always had great encounters with the representatives who work at the windows. This review is specifically for Bao who assisted me at the Mission St branch this past Saturday. I came in with 5 minutes to closing and he was still extremely helpful and kind. He processed my requests and also followed up on Monday to ensure I got the help I needed. He has a great personality and I appreciate that. Shout out to him!”
“Every time I am having problems with my account I can always call this branch to help resolve them since Guam branches do not coincide with Chicago time. I believe I've called before and a lady named Barbara helped me and she was very kind friend and patient with me.I also called today and Clarice was a gem and helped me resolve all my issues.These women and their friendly demeanor and kindness remind me of why I miss a Guam so much because people from Guam are the best!Leilanie M.”
10AM - 5PM
6100 Geary Blvd, San Francisco
Banks
“The Citi Bank branch provides exceptional service with a professional and welcoming atmosphere. Special kudos to Milena, the branch manager, for her outstanding dedication and support..”
“Thank you for taking the time and making me feel like family. Eric explained to me step by step, all the benefits of opening my account with Redwood City Credit Union, I am pleased with the decision I made after a personal friend recommended this financial agency to me.I was assisted in my process by Luis Cocom, who took the time and care for me to understand the entire process, slowly so that there were no doubts. Currently Luis CoconHe is the one who helps me with my banking situations just by sending him an email or a call. Personalized attention, thank you very much for your contribution to society, making a difference in your professional treatment of clients. I would not hesitate to recommend them today and always.”
9:30 AM - 4:00 PM
2 Grant Ave, San Francisco
Banks
“THIS IS MY BANK FOR 12 YEARS NOW.Opened one in the South San Francisco Branch and Kathy took care of me. My cousin referred me to her. Very pleasant and happy person. She is retired now. Then, most of my transactions/ request now is in this branch.Gina, always there poised to help me in my needs. Consistency is the key. Am pleased.Thank you WellsFargo for the years of service in my needs.Hopefully to build more blessings to my financial status and you always there for me.Manifesting great fortune to you and your staff / family.Stay strong always.Again, thank you very much.JM”
“My father passed and I needed medallion stamps and a notary. Mr. Kevin Wong, branch manager, at Patelco read my materials and promptly took care of me. Top notch service unlike that I received at Chase where we do our family banking. Moving more money to this great credit union with awesome customer service.”
9AM - 5PM
801 Clement St, San Francisco
Banks
“So thankful of John and Gary for all our banking needs. We recently found our dream home, and we needed to get a pre-approval letter immediately. Gary, our Mortgage loan officer helped us get our pre-approval letter. Once our offer was accepted, Gary started working on all the documentation needed to get the loan fully approved. Gary was great at following-up and always there to answer our questions. We were nervous because of everything that is going on, but Gary was confident that everything will work out. And guess what? It did!!!! We closed on our forever home! Also shout out to John, the Branch Manager, who referred us to Gary. John also set up our bank accounts for us and made sure our debit cards were mailed to us. Also, John was able to give us information about small business loans to help our friends during such times! Thank you!”
“I applied for a loan for a tesla. The portal maybe a bit low tech, but the assistant took me through the entire process and even completed the loan after hours so I could purchase my car during the weekend. Overall, I am happy with my interactions with techchu and their low interest rates”
8AM - 4PM
701 Sacramento St, San Francisco
Banks
“Great staff, wonderful rates, protection plus, they really look out for their customers interest & keep on top of all of the latest scams (A+) a long time customer for over 30 years.”
9AM - 5PM
100 Pine St Suite # 100, San Francisco
Banks
“I really enjoyed the customer service provided by Octavio and Paul when I went a few months ago I can into the branch to make a wire transfer and I was greeted by both of these gentlemen, like usual with big smiles. I always love how these two gentlemen are always smiling and always have a positive attitude. Paul proceeded to help me out with the wire transfer like usual. However, today his system went down, but luckily for me. Octavio was there and was able to help me out with my wire transfer. Everything went smoothly and I was on my way. I think them both I don’t know what I would’ve done without both. Octavio and Paul I really appreciate you both! These two are truly a gentleman and a scholar !”
“Kind people, ready to help. New ATM hours until 5 pm because of vandalism, sad but understandable. Highly recommend an Appointment. ATM gives $1000 daily in $5, $20, $100s bills.”
9AM - 5PM
2812 Mission St, San Francisco
Banks
“Chase Bank Private Client V.P. Justin Sloan at 555 Mission Street in San Francisco should deserve some recognition by management for he seemed to be the very few employees that has revived my faith within the banking industry of late. He is always very helpful, professional and responsive to my concerns and needs throughout the years especially during the Covid Pandemic! Unlike some of his colleagues whom are great at providing lip services or even throw a monkey wrench at the works by telling other truly helpful good employees in the branch such as Fantasia Jackson that she cannot fax application to Headquarters for “self- directed brokerage accounts.” This happened two weeks ago even though I was instructed telephonically to do so by a supervisory employee with customer service earlier the same day when all else had failed, i.e. electronically/ via internet to open aforementioned account! With banking hours being cut back including services by most banks, it has been a refreshing experience to know that bankers such as Justin and Fantasia are still around to complete the important mission set forth by their charismatic CEO and Chairman Jamie Dimon of JP Morgan Chase & Co.In spite of the limited resources or encouragement Justin and Fantasia do their best to help out customers like myself that require a service dog to get around!Being the largest bank in this great nation, I believe it is important that Chase Bank management should reward good employees and weed out the bad ones for many large banks and corporations had failed of late because their leaders had failed to discern such differences in its rank and file!Finally, it is my fervent hope that Chase Bank would integrate the few decent employees from First Republic Bank into Chase Bank on a permanent basis for they are part of the JP Morgan Chase family now!”
“Everyone I've dealt with has been very helpful & efficient. I come in on a regular basis & never had problems, even on busy days they do better than others I've been too. Keep it up”
Open 24 hours
801 Clement St, San Francisco
Banks
“The staff at this branch has been at this location for many years, and have nothing but good things to say about them. The bank itself, BMO has not been the greatest. Even the old Bank of the West wasn't the greatest.”
“Needed a cashier’s check because I was out of checks, and out of town. This credit union has a partnership with Southern CA Credit Union. I got to Golden 1 a few minutes early. The doors opened promptly at 10. My teller’s name was Donna. She was very courteous and greeted me warmly. I didn’t have my account number, and she was very patient while I called my credit union to obtain the number, and placed a paper and pen in front of me, right when I needed it. After I requested my check(for deposit and rent) she determined I was new to the area, and extended a nice welcome. Thank you, Donna! The security guard was very nice too, smiling and holding the door for me on the way out.
Nice people, great location, and glad I had the chance to go here! I recommend!”
“Visiting from New York and I felt very safe as they verified my ID multiple ways before doing business. The staff was very friendly and building clean and well maintained”
“I love this bank. I opened an account a few years ago and it's really helped me in managing my money better. 16th is a busy street and it can get wild. I love how they have a parking lot so I don't have to worry about getting tickets or getting my car bipped... the staff is friendly and attentive. Thank you MNB !”
“There's a shining star named Gina who deserves not just five stars but more. In my extensive experience with customer service, encountering genuine and high-quality service is rare, and Gina stands out. Her unique personality and genuine care are truly exceptional.Despite being 30 minutes late for our meeting, when I called Gina to reschedule, she graciously welcomed me, sacrificing her lunchtime. This level of respect is something you don't see often.Throughout the process, I expressed my skepticism about the application's approval since I had faced rejections before. However, Gina worked her magic, and to my surprise, we got approved in just three minutes. I am incredibly grateful for the opportunity to work with Gina. Thank you so much; you truly are the best!”
“Mission agency customer service is awesome, if you are looking for a financial institute that provide credit fresh starts or any other service. I am so grateful, they work with professionalism, compassion and integrity.”
“I'm happy with the service at this branch. The manager and his colleagues were really polite and helpful. They also have an ATM right outside, and if you need to walk inside, the tellers are among the best. Kudos to the entire team!”
“With the demotion of the Grant Ave branches years ago, the Mandarin Tower branch, along with the Columbus and Stockton branch (which is technically in North Beach), are the only branches serving Chinatown, and the Mandarin Tower branch feels oddly understaffed. Often the wait for counter service will take 15 to 25 minutes as the line reach a dozen deep due to lack of tellers. Yes that would include just needing two rolls of quarters. ?”
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“I would like to express my immense gratitude for the exceptional service I received from Elizabeth Salazar at Bank of America. She was, without a doubt, the best bank attendant I have ever met in my life!
Elizabeth was incredibly attentive, helpful and, above all, super human in her care. She was kind enough to answer me in Portuguese, which made all the difference for me. The patience, empathy and clarity with which she explained every detail showed not only her competence, but also a genuine interest in helping.
The experience was so positive that I felt welcomed and valued, something rare in banking services nowadays. Elizabeth truly is an example of professionalism and excellence in customer service.
If you need support at Bank of America, I recommend looking for Elizabeth Salazar with your eyes closed. She is a real star!”