“I had hardships in my lifetime and resulted into needing a loan. Grace is wonderful! Since this was my first time ever needing financial assistance I had many questions. Grace was very patient and very transparent. I didn't feel like I was being scammed or tricked. It felt like I was being well taken care of. If I miss a payment they call and I learned that being honest is best. Grace has accommodated me many times which is why I recommend this place to anyone in need. Thank you Grace for all that you do!!!!”
“I once worked at a Bank, and to be honest, I enjoy going to the San Bruno branch. You can sure tell the trickle down progression from the Brch.Mgr.,to each & everyone that works there is positive, professional, personable. Being the Best there is, Thank you”
“I love the way they help when I have special requests. And they pay interest. Unlike the big banks that cost money and they give no real service. I've already had 2 others join. There online could be a bit friendlier, but then again I'm an old guy navigating through websites is just tedious to me. I wholeheartedly recommend Unify. No fee ATMs at most 7/11s and some other credit unions”
“Tim Liu, YOU ROCK!
We walked into this branch to open a Student Account for my nephew. Please don’t get me wrong, I have tried to get an appointment online however there was no availability for the day that he is available. So, anyway, knowing that people do schedule appointments but most of the time they do not commit to it whereas the Chase bankers wait for 15 minutes, what a waste! We hoped that they would take us in. I felt bad for the guy who was greeting customers at the door, he assured me that he’d do his best and checked with his colleagues but wasn’t successful, poor guy! None of them were with customers at that time. I explained to him our situation mentioned above. I believe Tim Liu heard us over his cubicle where he was sitting, and he was willing to help. Not only he was a good man, but he was also very smart, detail oriented and efficient with what he does. We are thankful; thus, I am spending the time writing this about him because he deserved it! Way to go Tim!”
“Came into the south San Francisco branch needing to do several things and this amazing teller, Xochitl helped me with a quickness to do everything and set me up with an appointment. Amazing experience!”
“This is a very crowded branch...San Bruno seems to be hub of lots of things. My transactions have always gone well though sometimes the lines have caused me to turn around. Given the bank hours all over are reduced and that Saturday hours are limited and or non-existent this branch will have to do...suggest an appointment and or a very early arrival.”
9:00 AM - 12:00 PM
875 EL CAMINO REAL , SAN BRUNO“Strongly recommended, i would like to give them 10 start to this branch but i can't. We been working with them for about 6, they are so friendly, Helpfully, Kindly, Tellers, Bankers, Managements, Business Bankers, etc. It's feel like home, they always are ready to help. I don't know why they have bad reviews about this branch, i been in a lot is WF Banks, but this one is my favorite !!”
“I know it’s just one time experience but I had a good one.
I got a fraud apart and someone tried to wire out 300k from our account.
I was on the phone for hours but eventually I was told I need to go to the branch and talk to a banker. I first went to millbrae at 12:40 and was told there is no banker from someone who looked like a manager and was told to come back at 2 and there wouldn’t be any guarantee that I can talk to one because they are booked.
I’m like “I’m just getting 300k hacked and I can’t talk to someone to figure this out because they are booked!!!”
Well eventually I went to this san Bruno branch because I needed to get this cleared out asap.
There was also no banker available but the manager came out and worked with me for 2 hours trying to talk to corporate team and figure out. Ended up that someone did try to wire out 300k from our account and was able to stop that. Also he helped us freeze the old account and also make a new account so that the hacker does not have any info.
Thank you so much Juan, I wish that if you were not a manager I would personally request to work with him. I have a personal wealth management banker at ML and I know that it’s at a different level but Juan provided such a good service that care for us. Appreciate it very much.”
“Typically there is a wait if you need to conduct business with an associate, but the staff is always friendly and helpful. There is free adequate parking available at this branch.”