This Cricket Wireless Authorized Retailer receives consistent praise for its helpful and friendly customer service. Multiple reviews highlight specific staff members for being kind, patient, and knowledgeable. Employees are noted for making processes like getting new phones, switching carriers, or selecting plans easy and seamless. They walk customers through options and answer all questions. Several reviewers mention receiving excellent help with operating phones, including patient assistance for senior citizens. The service is described as going above and beyond, with customers appreciating the staff's effort to ensure a smooth transition and resolve issues. The overall sentiment is very positive, with customers stating they will definitely return.
My boyfriend and I went in to get new phones tonight, Miguel was super helpful and friendly and made the process super easy !
September 2025
So I went to go get a new phone and one of the employees named emy she was super kind and helpful with the phone and case definitely come back .
August 2025
Been here a few times now same with my mom and the kid Elijah who works there was great.walked us through the best plans for us and answered all questions we had . Don’t see customer service like that anymore . Great job cricket !! Give that kid a raise
