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“The staff at this office know their job and are very friendly. They opened an account and a credit card, although another office refused me because of my poor English.”
“My husband and I just joined this Credit Union as our son is a Firefighter and has been trying to get us over here for years!! Wish we had done it ALOT sooner.The Customer Service is 100%”
“What a nice experience we had at Mechanics Bank in Roseville. We were greeted by every employee upon entering the bank. Jennifer and Monica helped us with our transaction and we were soon on our way. What a great office and a very pleasant place to do business.”
“Victoria Ostapenko is an excellent specialist, her approach to clients is incredible. Every meeting with her is like a breath of fresh air, because how much she knows and how she is able to convey information deserves great thanks and respect. Thanks!”
“Recently, I found myself befuddled with my phone. I was trying to load a cash app but instead ended up going in circles. I gave up then reached out to the people at First Bank where I have an account. After a short wait, I was greeted by Ines. He invited me into his office and listened to my concerns. He took the time to load the app for me, showed me how to log in, then he took the time to make my bank account accessible too.I was very impressed with his courtesy, knowledge, and patience. I also noticed that he greeted all other customers by their first name as they came in to use the ATM. I joined First Bank for convenience. What a bonus to find such excellent service from him and all of the associates at this branch. Well done. I will recommend First Bank to everyone.James”
“I recently had the pleasure of working with Prakash Poudel at Tri Counties Bank, and I cannot recommend him highly enough. From our very first interaction, it was clear that he genuinely cares about his clients.
Prakash Poudel goes above and beyond to ensure that all my banking needs are met. He is incredibly knowledgeable, always ready to answer my questions and provide insights that have helped me make informed decisions.
What truly sets Prakash Poudel apart is his dedication to customer service. He is not only professional but also warm and approachable, making each visit a pleasant experience. He takes the time to understand my goals and tailor solutions to fit my needs, which I greatly appreciate.
In a world where great customer service can sometimes feel rare, Prakash Poudel shines as a true example of what it means to go the extra mile. If you’re looking for a banker who works hard and puts clients first, I highly recommend reaching out to Prakash Poudel!
Thank you, Prakash Poudel, for all your hard work and dedication!
Mindy Yip”
“Been conducting business with this bank for years. When you walk in you are greeted by friendly employees who are quick and courteous while helping you.They are also nice enough to not omly have cookies and candies available when I come in, but also treats for my puppy.”
“I have a great experience from yesterday. A check cashing out was rudely behaved by N. Highland Madison Ave Chase bank bankers, but here it has been taken care very professionally and very well through vice president assistant dedicated assistance. I highly appreciated her miraculous and fabulous support. Thank you very much Ms. Muradyan.”
“A family member told me about Poppy Bank. The people at the Folsom branch in Bel Air have made me feel so welcome! The rates are great, and the service is excellent! Everyone has been so nice, especially Kassandra and Zak.”
“I have been banking with SCU for over 15 years. I've been waiting to open an account with a different credit union (not SCU) because they offer it through my work. It has been over two weeks and I still haven't been approved. Mind you, I have an excellent credit score and no red flags. This terrible/annoying experience with the other credit union has made me really appreciate SCU even more than I already do. Everything with SCU has always been quick, efficient, and the staff has been great to work with. I appreciate SCU!”
“I have been with SFFCU since 2004 wherever I lived in CA. I have been so impressed by their service, personal interest in my financial needs, professional and problem solving expertise.
My adult kids have had accounts with them for many years. Most of all, they have been trustworthy and engaging, especially recently in my second house purchase through them.”
“I've only delt with the mortgage side of PNC, but I've been pleasantly surprised by the level of service every time I call in. They always pick up the phone, and are able to help me get issues sorted out quickly.”
“I personally have had no issues with this branch and appreciate the kind and friendly staff. Every time I have come to make and transactions they always have friendly conversations make me feel like this is not just a "get this over with as quickly as possible" experience. Oh, one more thing...I'm usually in and out of this bank in less than 5 min. Typically it's about 2 or 3 minutes. Thank you staff and management for being here and providing a fine banking environment.”
“They took over TD Ameritrade, which was where my account is located. I went into their office, to hand deliver my deposit. Then I ordered stocks online, just like before. Simple and smooth, no issues.”
“Hands Down the best bank EVER. I have needed three expedited services from this branch and each time they have been on top of it and very helpful. This is my go to bank”
“My experience here is always great no issues or problems, staff is nice Atms are always easily accessible even for some larger vehicles like the Amazon style vans which is Awesome!!”
“I have a friend who works at this branch and she invited me in to talk to the branch manager about business banking with them. I was amazed at how much they offer. The will move heaven and Earth to meet your business needs.”
“Hands Down the best bank EVER. I have needed three expedited services from this branch and each time they have been on top of it and very helpful. This is my go to bank”
“Great team of employees that work the night shift. Everyone was kind, helpful and professional, even when it's 2 AM. Made my first shopping experience here great.”
“Another shoutout to Private Client Banker James Apgar, whose outstanding service to my family made us all very satisfied with a new financial situation recently. With his personable, professional and efficient manner, he expertly explained the options he had come up with to meet our needs. Based on that evaluation and explanation, we came to an agreement that suited us all very well. In addition, he offered that we could call him directly (bypassing a list of possible Chase contact numbers) if we had any subsequent questions or concerns regarding our account. Thank you James... you certainly deserve your high ranking in the Chase system, and we will always deal with you for any future banking needs!”
“Another shoutout to Private Client Banker James Apgar, whose outstanding service to my family made us all very satisfied with a new financial situation recently. With his personable, professional and efficient manner, he expertly explained the options he had come up with to meet our needs. Based on that evaluation and explanation, we came to an agreement that suited us all very well. In addition, he offered that we could call him directly (bypassing a list of possible Chase contact numbers) if we had any subsequent questions or concerns regarding our account. Thank you James... you certainly deserve your high ranking in the Chase system, and we will always deal with you for any future banking needs!”
“I have been a customer with Exchange Bank for 50 years. I just moved here from Northern California and of course found the nearest Exchange Bank near me. I went to the on on Rocky Ridge road and Connie took care of everything I needed. The staff is very friendly and very helpful. In fact I have made Connie my own personal banker.”
“Another shoutout to Private Client Banker James Apgar, whose outstanding service to my family made us all very satisfied with a new financial situation recently. With his personable, professional and efficient manner, he expertly explained the options he had come up with to meet our needs. Based on that evaluation and explanation, we came to an agreement that suited us all very well. In addition, he offered that we could call him directly (bypassing a list of possible Chase contact numbers) if we had any subsequent questions or concerns regarding our account. Thank you James... you certainly deserve your high ranking in the Chase system, and we will always deal with you for any future banking needs!”
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“It has been such a pleasure dealing with First Tech and the agents. Here I had an issue with my account being compromised and they were nothing but supportive and helping all the way through my ordeal. They are Amazing…Jessica Hite”