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October 2023
My experience with Chase Bank was extremely disappointing. The customer service was unhelpful, and I encountered unnecessary delays with my transactions. They need to improve their efficiency and responsiveness to customer needs.
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June 2023
Every time I've dealt with employees, either here or on the phone they've been d*cks. I can't with Chase anymore. US bank has always been upstanding and professional.
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April 2022
Most unhelpful bank EVER and this is why I'm closing all my chase accounts taking business elsewhere. Froze my accounts for some kind of verification that i never received via email (since we opted to go paperless) Came to verify said it will take 3 days to unfreeze my account. Wouldn't even let me take out my own money