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“I went in at 7:45 pm with an issue and dulce made sure I left with my problem resolved . She's very helpful ! Give that girl a raise , we need more people like her”
“Deanna was excellent and extremely accommodating while setting up a new line. The shop is clean and smells amazing. Definitely my preferred shop for handling phone issues .”
“Had a great experience at ZAGG! They were attentive and helpful, knew exactly what we needed, they also installed a phone screen for me. Their service was fast and the product actually worked! Unlike the competitor near them, the customer service and products were great! I’d totally go back!”
“The most important part of this store ,
Is the beauty young lady that attended me,step by step anyone who visits this store will be amazed. Thank you, LISA, for turning my phone back on.”
“They guy here is s súper Rockstar he is one of they Best i always Buy My phones here and he is they only reason i don't switch ti metro Boost Mobile is amszing”
“This is my second time requesting services from this business and I'm always impressed by their quality of service! The first time I went was to repair my 2017 MacBook Pro screen they quickly diagnosed the issues and I've not had any problems since! Recently I went to get a change of battery and had the same excellent experience. Totally would recommend this place for their expertise and reasonable pricing.”
10:30AM - 6PM
1845 University Ave suite a, Riverside
Mobile Phones
“I went and got my iPhone XS Max screen replaced here. It was completely shattered at the top right hand corner with cracks going all the way through each corner of the screen. The people here were very kind and were able to replace my screen in about 15 mins or less. I tipped $10 dollars. They are very professional and do very good work. I would absolutely go back for all my phone repair needs. I have had my phone now since the repair for 2 weeks now. I have my phone in a case and have dropped it a couple of times since than and still everything is looking great.”
“Krystal at this location was amazing. She helped switch my account from personal to business. She handled all the customer service phone calls to make it a smooth transaction. Customer service at its finest!!”
“Excellent service of Carlos ! Thou he single handedly attended to all customers, he had so much patience, very friendly and accommodating.
He was also able to cross sell other products/services. He was so good we availed his offered promo.
Cheers to AT&T.”
“I received great costumer service today from Aneyra , she help me get all my contacts back to my phone and explain to me everything I needed to know about my new phone . Thank you for your help :) appreciate what you did for me today”
“Alex is absolutely amazing! I'm not a tech person and he explained everything in a way I could understand. I was able to lower my bill while keeping the same plan and walk out with an upgraded phone.”
“I had a wonderful young man Johnny assist me with backing up my data and resetting my phone to factory reset. I had tried having another Metro location assist me (Van Buren across from Mr. Taco) and the customer service was horrible. They seemed only interested in selling new phones and not helping existing clients. I was pretty disappointed in their professionalism. Johnny was a day and night contrast of that. As soon as I walked in, I was greeted. He was with another client and still asked what I needed. Once I let him know, he told me he would be right with me. When it was my turn, he addressed my concerns and helped me get my phone reset without losing my data. Johnny is an example of a great employee representing a very big company. He has a great work ethic, is professional, and has great customer service. There are still wonderful young people in our workforce who take pride in what they do. Thank you Johnny you truly are an example of what Customer Service should be.”
“Seena was the one helping us purchase and set up our phone and tablet and he was great! He was very patient and kind, informative and explained everything clearly. Wonderful experience would recommend him everytime (especially when dealing with older people too).”
9AM - 5:30PM
9343 Douglas Dr, Riverside
Mobile Phones
“Needed to make a payment for a friend and was on a time crunch so I arrived at the store a few minutes before the posted / advertised store hours of opening and had to adjust my errands because no one was there to open the store at 10am. When I did double back the only store employee was not only unenthusiastic but showed no care on her face and it was obvious that she didn't even want to be there. Not impressed had I been a customer or the future possibly of being a customer”
“I am well pleased with the service I get at this store. Hillary has been so helpful she literally needs to be manager her professionalism is outstanding I highly recommend this store. She needs to get a raise. You need to come down here and see how great this young lady is.. thank you Mitchell for hiring excellent.employees”
“They are so helpful. Cheerful, they actually listen to what you're saying. I had a problem with my phone and the person - Sorry, I forgot her name - took care of everything. This is no my go-to place for everything Metro.”
10:30AM - 7PM
3375 Iowa Ave, Riverside
Mobile Phones
“Thank you very much to the gentleman who helped us out today. We came in, in need of a phone being unlocked. He was knowledgeable even with the old phone that we have and was able to provide us service. We will be back here again for any other services when needed.”
“On 6/16/24, Logan Danson was our sales consultant. He really helped us. He took time to answer all our questions. He thoroughly explained our purchases. He even stayed after work to help us make modifications to our new car screen, about which we have been clueless. Thank you so much, Logan! Verizon is lucky to have you!
A couple days later we returned to pick up our new tablets. Sebastian Rivera also so did a great job explaining our purchases. Thank you, Sebastian!”
“Alfredo from AT&T provides outstanding customer service. He is consistently friendly, patient, and highly knowledgeable, ensuring every customer issue is resolved promptly and effectively. His
professionalism and dedication to helping customers make him an invaluable asset to AT&T.”
10AM - 7PM
5218 Arlington Ave, Riverside
Mobile Phones
“Gaby was so amazing she gave the best customer service I have ever had and help my family and I in getting new phones and answered all of our questions. I would definitely recommend her to anyone even my friends and family she the best!!!!”
“Ruben S. is a terrific employee of your company! I found him to be well informed, patient, attentive and a very confident guide. He was not pushy whatsoever and because of kind/suggestive manner, I ended up purchasing a lot more than I initially planned. Had he been excessively suggestive and too intense, I would have just purchased a less expensive phone and would have balked at adding any additional accessories. Ruben's calm and professional manner gives Verizon a good name.”
“Ben the district manager helped assist me with a iphone transfer from private party. Excellent service, help me navigate through the process. Thanks Ben for your help!!”
“I'd like to thank Brian for helping me with getting a phone with this carrier, his patience and understanding nature to assist me had left me satisfied 100%, I'd hope to hear that he will congratulated and given some sort of accommodation for his excellent service in helping me select a phone and plan that suited me best during my visit on 3/11/24”
“Jesus was an amazing helper transfered all my stuff no hesitation ⭐⭐⭐⭐⭐ he was very patient answered all my questions in a professional manner ? he went above and beyond its people like him that make me come back to locations like these if you come on down ask for Jesus amazing manager ⭐⭐⭐⭐⭐”
“I LOVE T-Mobile on LIMONITE!
Today, Jerii provided me with terrific technical support. He helped me to unlock 2 phones unuseable due to excessive storage occupying them and causing them to freeze. He REMOVED 40+ GBs on each phone now they work beautifully! He also helped me to navigate the transferring storage externally, utilizing widgets, importing images to my smartwatch and much more... T-MOBILES's exemplary staff do not disappoint. Today was just another occasion to celebrate their professionalism & expertise!!! Check them out and ALL the special programs available to New Customers, NEW FREE PHONES with all the bells and whistles, And so much!!!. Pay them a visit soon and start saving $$$they do not disappoint and ask for JERRI AKA AS THE TECHIE Guru!!!”
“I upgraded my old Samsung Android onNew Year Day1- I couldn't believe they were openIt took only a half hour to put it into play. TheyDidn't have my phone in store, but when I ordered the new one, Itarrived at my home in 25hrs.”
“I walked in and was instantly greeted and helped by Mariah. She answered every question I had patiently and effectively. I will definitely be coming back to this store.”
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“I repair my phone Samsung a14 here. I can not Remer my password and the phone charger didn't work. She repaired my phone very fast and excellent. I will tell my family and friends”