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“I went and got my iPhone XS Max screen replaced here. It was completely shattered at the top right hand corner with cracks going all the way through each corner of the screen. The people here were very kind and were able to replace my screen in about 15 mins or less. I tipped $10 dollars. They are very professional and do very good work. I would absolutely go back for all my phone repair needs. I have had my phone now since the repair for 2 weeks now. I have my phone in a case and have dropped it a couple of times since than and still everything is looking great.”
“Excellent service of Carlos ! Thou he single handedly attended to all customers, he had so much patience, very friendly and accommodating.
He was also able to cross sell other products/services. He was so good we availed his offered promo.
Cheers to AT&T.”
“I had a wonderful young man Johnny assist me with backing up my data and resetting my phone to factory reset. I had tried having another Metro location assist me (Van Buren across from Mr. Taco) and the customer service was horrible. They seemed only interested in selling new phones and not helping existing clients. I was pretty disappointed in their professionalism. Johnny was a day and night contrast of that. As soon as I walked in, I was greeted. He was with another client and still asked what I needed. Once I let him know, he told me he would be right with me. When it was my turn, he addressed my concerns and helped me get my phone reset without losing my data. Johnny is an example of a great employee representing a very big company. He has a great work ethic, is professional, and has great customer service. There are still wonderful young people in our workforce who take pride in what they do. Thank you Johnny you truly are an example of what Customer Service should be.”
“Seena was the one helping us purchase and set up our phone and tablet and he was great! He was very patient and kind, informative and explained everything clearly. Wonderful experience would recommend him everytime (especially when dealing with older people too).”
“Gaby was so amazing she gave the best customer service I have ever had and help my family and I in getting new phones and answered all of our questions. I would definitely recommend her to anyone even my friends and family she the best!!!!”
“I have had a couple phones repaired at D&R Electronix, including broken screens and replacement batteries. The service has always been excellent, and the repair work has been expertly done. Completion dates are spot on, timely, and efficient. I highly recommend them.”
“On 6/16/24, Logan Danson was our sales consultant. He really helped us. He took time to answer all our questions. He thoroughly explained our purchases. He even stayed after work to help us make modifications to our new car screen, about which we have been clueless. Thank you so much, Logan! Verizon is lucky to have you!
A couple days later we returned to pick up our new tablets. Sebastian Rivera also so did a great job explaining our purchases. Thank you, Sebastian!”
“Great customer service , friendly , knowledgeable and pleasant.
Juan was very helpful and gave me guidance as far as how to fix my phone and great tips for the new phone I have and best products to buy for it .”
“Jesus was an amazing helper transfered all my stuff no hesitation ⭐⭐⭐⭐⭐ he was very patient answered all my questions in a professional manner ? he went above and beyond its people like him that make me come back to locations like these if you come on down ask for Jesus amazing manager ⭐⭐⭐⭐⭐”
“Alfredo from AT&T provides outstanding customer service. He is consistently friendly, patient, and highly knowledgeable, ensuring every customer issue is resolved promptly and effectively. His
professionalism and dedication to helping customers make him an invaluable asset to AT&T.”
“Ruben S. is a terrific employee of your company! I found him to be well informed, patient, attentive and a very confident guide. He was not pushy whatsoever and because of kind/suggestive manner, I ended up purchasing a lot more than I initially planned. Had he been excessively suggestive and too intense, I would have just purchased a less expensive phone and would have balked at adding any additional accessories. Ruben's calm and professional manner gives Verizon a good name.”
“They're really nice those 2 girls solved our little problems my mom and I had with our phones .We came out from the store with 1new phone and the other one is coming in a few days to my house. I don't remember their names ,.sorry girls .”
“Chris was such a nice young man. Passed over all my information, got me a new affordable phone and was able to save my old email that I couldn't access anymore! Thanks so much cricket! you have a great staff!”
“I walked in and was instantly greeted and helped by Mariah. She answered every question I had patiently and effectively. I will definitely be coming back to this store.”
“Took my buddy in to get service with Cricket and we Immediately was welcomed. The Sales Rep Anna was very polite and very attentive to our needs. She noticed the difference on the phones before she activated it and gave us the better product. We felt very welcomed and I going to switch my carrier when bill cycle ends. Hospitality and very polite goes a very long way”
“I upgraded my old Samsung Android onNew Year Day1- I couldn't believe they were openIt took only a half hour to put it into play. TheyDidn't have my phone in store, but when I ordered the new one, Itarrived at my home in 25hrs.”
“Cassandra and the other girl were very helpful and I walked out of there happy with my new cell I got for switching from another carrier, sorry competition but I am only loyal to my pocket ?”
“They have the best quality service within few minutes, fixed my phone and it’s working supper fine. I’m a happy customer and definitely recommend this place for good price and quality”
“This store has so much patience! I came in with issues on my iPad and Steve had all the answers. Not only did he help me with my issues but he extended help with my bill and got me and my family on better plans ! Thanks Steve !”
“Very helpful staff. Manager was training someone and was doing his job correctly. Very polite and thorough. Worked for Sprint for many years and was in management and this store is operated correctly. Dont go anywhere else but here. Most Metro stores are not very helpful and people are sometimes rude but not here.”
11:00 AM - 6:00 PM
1180 Tyler St F124, Riverside
Mobile Phone Accessories
“If this is the ATTStore at the Tyler Galleria then I'm giving a shoutout to sales associate Jesse Kelly who was friendly, patient, knowledgable and pleasant. He answered specific questions about my iPhone8 and also the 'no service' issues I've experienced in parts of my home. He offered information with a kind pleasant temperament and made me feel appreciated and listened to. This kind of customer service is priceless. Much appreciated!”
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“The most important part of this store ,
Is the beauty young lady that attended me,step by step anyone who visits this store will be amazed. Thank you, LISA, for turning my phone back on.”