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“I thought I needed a charging port replacement. The guy suggested a cleaning first and I agreed. He was able to remove lint from the charging port and my phone is back in working condition in minutes.”
“Came in to do a cross upgrade for our phones, and we were approached by a staff member who handed us over to Marquis. Marquis was very helpful in streamlining the process and making sure that everything was in working order before we left. He was very engaging and courteous, which made the long process seem fairly painless. Would recommend asking for Marquis when you go in.”
“I recommend this location 100%- this location rebuilt itself from a bad reputation in the past. (Speaking from experience with bad reps they had employed at one point) the new gal there had integrity & is an amazing sales rep. Thank you!”
“I had a very positive experience at the ATT store recently. After spending over an hour on the phone frustrated with ATT Help and the lack of knowledge I was getting, I made a visit to this store and was helped by the manager Kevin. He listened to the problems I was having with my change in phone subscriptions and the poor experience I was getting. Kevin was knowledgeable, professional and friendly in the way he helped me. I would recommend him highly and his manager should know how good of an ATT employee Kevin is. Kudos!”
“Ken
I just want to thank you for your hospitality when I came by T-Mobile 3 weeks ago I
purchased a phone from a young lady named Shawanna and I appreciate her so much but thank you for showing me how to operate the phone. I really needed to know how to properly store my photos and send them out for professional use, and I did not know what I was doing. I know I had to get photos out and you took your time and taught me step by step-patiently how to probably operate my iPhone I want to thank you so much for being a gentleman. Thank you for your excellent customer service Patience is a virtue you took your time. I would’ve probably been a little frustrated, ..but you were not.
thank you so much for being a gentleman. Thank you for your excellent customer service and your hospitality. You and your team are a
A representation of Customer Service
Ken you are an awesome person and I pray that you are rewarded in your endeavors in life. Keep up the good work
Thank you.
Pammies”
“I went to this store for my new iphone 15 pro max pick up on exchange of my 11 pro max. The store quickly got the new phone out and there was a representative who stayed with me through the process to ensure all formalities are done properly and as required.
I traded in my 11 pro max for $ 250 here after using for 4 years and 6 months. Pretty decent value return.
Since my friend is an apple employee also got a 15% discount on the phone.
OVerall a great buy and a good store experience here.”
10:00 AM - 7:00 PM
4747 Hopyard Rd Suite E-07, Pleasanton
Mobile Phones
“Kevin is a very successful consultant, I was amazed that he took care of 5 customers at the same time and he solved my very big problem, thank you very much to Kevin”
“I went to this store last week. Worked with Patrick. He was amazing and puts me at ease about my phone.
All the staff acted like family and even offered suggestions.
Best experience in a T- Mobile
Make sure you ask for Patrick.”
“People are so harsh on Walmart stores! This retailer operates at low prices and caters to a very specific low income or cost savings seeking type of customer. This is not Target folks, the aisles aren't going to look high end nor is it always going to look organized and tidy but that's what you get when you shop at a place like this.Sure it's not the prettiest store to look at and things are often misplaced, but for what it is I think its a great store with really hard working staff just trying to do their job and make a living. I've seen customers give the staff here a lot of attitude and in my opinion it's unjustified. Working retail is VERY difficult especially during the holidays, please be respectful to the workers at all Walmarts, this is a hard job and people are just trying to get by.I came to this location for Christmas decorations in their garden area. They have low prices for ornaments all things considered. The stuff here isn't the greatest quality however it's simple and stocked enough.This location has plenty of parking! They have a very tiny produce section though I wish they would expand the fresh food section.The man in the front that checks your receipt is a ray of sunshine by the way, you just cant be sad when you see him smile and wish you a happy holidays, and he means it when he says it too. That man deserves the best!”
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“Recommend this shop highly. I was desperately in need of fixing my computer blue screen issue and after I reach this shop they took Care of it in a few hours and they did an excellent job.”