Cell Phone Stores in Livermore, CA
9 locations found near Livermore
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Mobile Phones
Mobile Phones
“A very helpful and knowledgeable staff didn't make me feel like an idiot for asking questions and we're more than eager to help my wife pick out her new phone unlike Verizon's staff”
Mobile Phones
“Rasha and Sakander were super friendly and helpful. No high pressure. They gave me the info on new plans and phones. Gave me all the info on the options and costs. Patiently made sure I understood all the options and let me decide which way to go... I like that they were respectful of the TMobile customer! Thank you”
Mobile Phones
“Anthony and Chris are awesome people! I came in and Chris educated me on the differences between iPhones and Androids completely unbiased. I have always had an iPhone and I was curious about possibly making the switch. He educated me on the pros and cons that each one has and I didn’t feel like he was trying to talk me into one or the other, but rather, helped lead me to my own decision by educating me on both. They were very helpful to me when I had lost my iPhone X and helped me to replace it with my iPhone 14 Pro Max. I felt very taken care of and heard. I explained to them what I wanted and what I did not want for my plan and they made exactly that happen with swift and ease. This is by far my favorite T-Mobile store and when I was living on the other side of town, I made the effort to drive to this store specifically because of how well I am greeted and treated every time I go in there. Chris and Anthony thank you so much for your help! Amazing customer service goes such a long way and you both made me feel so much better after losing my phone! Give these guys a raise!”
Mobile Phones
“When I switched my phone carrier from Verizon, whether by mistake or not, Verizon kept the SIM lock on my year-old phone. I had to go to the store in person to get this fixed because my number had already switched to the new carrier. The associate, Parker, was very polite and sat on hold with Verizon customer service to troubleshoot the issue. (Verizon was not helpful at all.) The new manager, Enrique (I hope I remembered his name right!) almost immediately knew what the problem was and fixed it. Everyone was polite and helpful. What was a very frustrating situation ended up being a good experience!”
Mobile Phones
“When I switched my phone carrier from Verizon, whether by mistake or not, Verizon kept the SIM lock on my year-old phone. I had to go to the store in person to get this fixed because my number had already switched to the new carrier. The associate, Parker, was very polite and sat on hold with Verizon customer service to troubleshoot the issue. (Verizon was not helpful at all.) The new manager, Enrique (I hope I remembered his name right!) almost immediately knew what the problem was and fixed it. Everyone was polite and helpful. What was a very frustrating situation ended up being a good experience!”
Mobile Phones
“This review is for all the people who do Drive-Up deliveries to cars. You ALL are AMAZING. Seriously. Every single time the person bringing out my order is kind, friendly, professional and wonderful. I have to use Drive Up often and am always humbled by how considerate and pleasant they are despite it being a difficult job - I have heard from a gf who used to do it. I've had to do returns this way too, even when a new employee wasn't sure how to process it - nothing but patient, professional, and a joy to interact with. Thank you guys so much! Rock star team out here.”
Mobile Phones
“Adrianna was like a breath of fresh air. Extremely personable and is always going out of her way to make sure everyone around her is happy I would not want to take our business anywhere but there.”
Mobile Phones
“In this store, there are two outstanding employees - Lucy ( looks like oriental woman around the late 30 or the beginning of 40 and Richard ( An American tall guy who looks strong and big with small amount of white beard ). I saw that Lucy sometimes work as the person who double check customer's receipts. I also saw that they both work in the area on the left side of customers's entrance door.Many thanks again to Lucy and Richard for their excellent customer service!”
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T-Mobile
3 Locations
“I saw the 3 stars and i thought i was going to come in and leave with a headache, but I didn't. The people were very helpful and nice. I appreciate the help and I would highly recommend you to visit this store for your cell phone, Cable, and Internet needs.”