“I called 10 min they closed for an “emergency print” where our original prints got lost in transit by airlines for an even we were doing the next day. They were able to get 45 bounded booklets of 50+ pages done by 10am the next day. There are not many places left that would do such a short turn around. The booklets came out great and wonderful customer service. Recommend +100000”
“I generally don't expect a ton of service from retail stores these days. However, Schunn at the print center changed my perspective. He was super helpful and a pleasure to work with. My hope in customer services has been restored.”
“First time working with this Pasadena location, sending an early AM email for plotting and in minutes it was taken care of. Ramon, is on point with efficacy and courtesy.”
“I needed a project printed day-of on December 23 before they closed for the holiday. The staff was so nice, helpful and accommodating! Will definitely be using this shop for all future printing needs.”
10AM - 1PM
2826 E Foothill Blvd Suite 102, Pasadena“Thank you for the support in working with us on the pounce design prints for the local mural in your lot. Amazing team that is fast and reliable with high quality work. Highly recommend! I will be back to work with them on printing for future projects as well.”
“You get what you pay for. While not the lowest priced, the quality was great and the customer support was fantastic. We had some issues in the ownership change over and they took care of it quickly.”
“Today Steven when about and beyond to help me to print my label for me to be able to send my package.We need more people like him in costumer service where people care for helping people.Thank you Steven continue with the excellent actitud and good service you provide”
“I came by today to make flyers for my new business and Yousef was very kind and knowledgeable about what was best for my business flyers. I would highly recommend coming by here and skip the big name copy locations, this is the place to get your copies done !!!”
“Garen is such a joy to work with!He is responsive, prompt, professional, and quick! The quality of my business cards, postcards, and stickers for my business has elevated my presence in the community.Garen listens to your vision, and respectfully gives suggestions to take it to the next level due to his long history in print marketing. I'm very glad that I have Garen to handle all of my printing needs. A true professional and pilar in my business's growth and success.Thank you very much to Garen and PMX Printing for everything that you do.”
“The salesperson was very professional and provided me with various options. He assisted me with the design of my banner and delivered it in a timely fashion. The cost was reasonable.”
“The team at Pasadena Image Printing is very processional and always willing to help. They're very available by phone and fulfilled my orders on a tight turnaround time. Many other printing companies feel corporate and anonymous but PIP is a small group of hardworking humans who care about customer satisfaction and quality. So grateful to them!”
“I had a urgent turnaround and these guys worked to make it happen despite their already full schedule. On top of that, I needed to reprint some images after a design error on our end and they were kind enough to only charged for the paper. Great local, family run business.”
“It was expensive but the service was worth it. We needed programs printed for a funeral the next day. Teresa was extremely helpful and professional. She explained our options clearly and tried multiple settings until we were happy with the print. She gave options for pricing and even helped us safe some money. Thank you so much Teresa for your effort and consideration at a difficult time.”
“Update: 03/14/24Went in today, and received great customer service from Victor. I'd like to highlight Victor and Nathalie as two of the best employees at this location. I'd recommend either of them to train the other staff members on customer service. They go above and beyond for the customers and make sure you are taken care of. 4 stars from 3 stars.03/12/24:I have been to this location more than a few times, and I held off on reviewing it to give them the benefit of the doubt.While I understand working at UPS is not the happiest way to spend your time, the majority of the staff seems upset to be there.More than once, while I was being helped, staff openly had conversations about customers calling them dumb and things of that nature.I do want to mention that some of the staff is cordial and seems to enjoy helping customers. Moreover, they offer a variety of services and have packing materials for sale in case you need it.I will continue to come into the store and update my review over time. I notice the owner of this location responds to reviews with feedback and comments. I am hopeful that I will be able to give this location 5 stars in the near future.In the interim, I am leaving this review while being as objective and unbiased as feasible, having only made first-hand observations known through this review and not calling out individual employees by name.”
“The service here is fast and reliable. The employees are all very friendly and I was very happy with the quality of the copies I received especially for the price!”
“I simply ran in to print and to grab a few basics: erasers, lead for a pencil, facial tissues and to print a few docs. Super easy printing process and all items were in stock. Easy peasy!”
10AM - 6PM
1735 E Colorado Blvd Suite 9, Pasadena“I was trying to print out my poster that day, a worker in the store helped me with all the process I need to do, he is so nice and enthusiastic. I will rate this experience the highest point!”
“Reliable, reasonable, they can make many different types of sizes of signs. I struggle to find a sign company that I enjoy doing business with. I'm glad I found them.”
“Just your typical local neighborhood 3rd generation run print shop. These guys are the best. 10 stars if I could. Andrew and front staff are the best. Pls support local biz.”
“Went to store. Left my purse. Contacted store by phone and my purse was safe with honest employee Christine. She is very kind and the staff is very professional.”
10:00 AM - 6:00 PM
177 E Colorado Blvd, Pasadena“Nuria was sweet and knowledgeable went above and beyond to make sure my package got where it was going safely and in tact she covered all of the previous postage and taped it and rearranged so package would fit best. I appreciate her warm demeanor and expertise. I will come back to this location for future shipping and printing!”
“Great customer service and high quality print. I couldn't be any more happier with the results fr TypeCraft. You guys are wonderful. I'm highly satisfied of the quality work you guys provide”
9AM - 5PM
254 N Lake Ave, Pasadena“I come here often to ship odd returns or packages and they are so incredibly fast, helpful, and kind. I had Amazon returns and didn’t follow directions and they really helped me out with no issues, and they were so nice about it. I recommend this location highly. TV e parking can be a bit tough but you get used to it if you go at a time when they’re not too busy (later in the afternoons).”
8AM - 12AM
310 S Lake Ave, Pasadena“10 stars for Michael, who helped me ship my packages today. He's the kind of person you always hope will help you and is so rare to actually find! A real human being, who is knowledgeable, kind, caring and professional. I feel like people like this make your day because what could have been a dull or frustrating encounter actually gives you hope in humanity. Walked out of there with everything taken care of and a great interaction as well. Thank you Michael!!”
“10 stars for Michael, who helped me ship my packages today. He's the kind of person you always hope will help you and is so rare to actually find! A real human being, who is knowledgeable, kind, caring and professional. I feel like people like this make your day because what could have been a dull or frustrating encounter actually gives you hope in humanity. Walked out of there with everything taken care of and a great interaction as well. Thank you Michael!!”
“My mom needed some things laminated. As usual, the manager Katie, was awesome.She was kind, professional, funny, and cool. It's always a pleasure attending this UPS.”
10AM - 6PM
135 N Los Robles Ave #120, Pasadena“Needed to return an item online, so I did it at this location. Called ahead to see what was needed. Spoke to Taylor, such kind friendly service. Came down dropped off my item with ease. I definitely will be back! Very professional, helpful and clean setting.!”
“Was able to get 200 vinyl stickers printed with a short turnaround time. The business was responsive to my emails and gave me a good deal for the time frame. Definitely would recommend.”
“Amazing great fast service.The prints are high quality, their usually already cut without an upcharge and the personel is professional and nice.Ive been a reapetd customer and Ive never had any issues.”