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“Very friendly and helpful. My Bluetooth went out and AT&T wouldn't even look at my phone. But fast repair fixed it and didn't even charge me. It turned out to be operator error.”
“Cindy helped me as soon as I walked in the store. She was very kind, informative, and thorough. She explained everything simply and made sure I knew exactly what I was getting and what I was paying for. She helped me upgrade within 30 minutes! What a great experience at AT&T. I love this location. Everytime I go it’s so smooth”
“Spoke with Brandon to trade in my phone for an iPhone 17. The process was incredibly smooth, and he was a great help! The trade-in cut down the price of the phone greatly, so I’m very happy!”
“Arian is absolutely incredible. He was so patient and determined to help me sort out my phone. He worked well past store closing hours and even offered to come back on his day off. I watched him give the same amount of commitment to every customer before me as well even though it was a long line of us and he was working alone. He was knowledgeable and friendly. Definitely the best customer service ive ever had at verizon over the last 10 years.”
“Thank you Jocelyn for helping me transfer from AT&T to Verizon. She went out of her way to help me get the transfer completed and welcome me to be a new Verizon member! Customer service gold standard!”
“Brian went above and beyond 3 weeks ago in helping me get new iPhone thru AC ... coordinated with Hillsdale apple store to verify stock and was kind thru entire process...I'll drive across bay to go here
Saved big time.. old iphone was totally dead and was workday ... very thankful ?”
“I took my elderly mother with me to pick up her exciting new Airpod Pro 2 which are going to have a new clinical grade hearing aid function for the first time. My mother's increasingly worse hearing problems have greatly decreased her quality of life and well being so I'm so excited and thankful that Apple has added this life changing feature. I hope it works when the firmware gets rolled out soon!
I am here to thank Apple and encourage them to continue creating these solutions that help improve quality of life for so many, but I'm also here to equally say how wonderful the Apple employee named Kaho was to me and my mother. Kaho was helping us pair the new Airpods but as I suspected they would cause problems, my mother's old ipad and old iphone were not making that simple. Not only did Kaho and Jeff solve our pairing issues but they made the experience truly wonderful. Kaho turned out to be Japanese like me and my mother and switched to Japanese for my mom who does not understand English very well and Kaho instinctively talked loud enough as well for my mother to hear her and talking to Kaho made my mother smile. Most people ignore people who can't hear and will talk to the one who can, but Kaho went out of her way to engage in conversation with my mother. Kaho was truly a Godsend to us! Jeff was also incredible and while Kaho had to help others, he filled in seamlessly and they successfully got the new Airpods connected for us while also being very pleasant. Now we just can't wait for the new hearing aid firmware to be released in a few days hopefully!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Sammy has been incredibly patient and knowledgeable in helping me set up and transfer from a compromised iPhone to a new one. She!s extremely easy to wrk with and has been helpful beyond words.”