Rite Aid is a drug store chain offering pharmacies, health and wellness products, photo printing, and a Rewards program. The store is described as fast, efficient, and home, with most employees being chill and very friendly. The pharmacy staff are noted as great, courteous, and pleasant. However, some reviews indicate areas needing improvement. The pharmacy sometimes does not get medications out when promised, and the direct phone line into the pharmacy has been permanently down, with a need for upgrades to the system. Automated refill messages are not specific. Additionally, cash back is not available first thing in the morning on stocking days. While the store's service has improved, some note that the pharmacy does not accept all discount programs. Customers visit for its convenience, including alcohol available at checkout instead of behind locked cases.
I specifically set up an appointment for a flu shot because you advertised if you don't have insurance you can qualify for a free flu shot. When I checked in the woman at the counter said it is not free without insurance & there are no discounts . It was going to be $48.75. So I had to cancel
August 2023
On stocking day they open a little before 8. Cash back isn't available first thing in the morning because there isn't any extra change in the registers.
December 2022
My shopping experience at Rite Aid was exceptional. The sales representative, Marcus, who is professional and friendly.
