Pet Stores in Oakland, CA

“5 Elements is an amazing dog food company that has completely transformed my senior dog's life. Sharon, the owner of 5 Elements is all about serving animals and genuinely caring about their health. It's so refreshing to come across a company where the owner's passion shines through in every aspect. You can just feel the love and dedication she puts into her products.Norma and Ali, the store staff at 5 Elements are just as fantastic! They really take the time to get to know your pet's health issues. Whenever I swing by, they sit down with me and listen attentively to my concerns. They're like pet nutrition gurus, I tell you! Their knowledge and expertise are top-notch, and their personalized recommendations have made a world of difference in my senior dog's overall well-being.I swear that Elle is living longer just so she can get more broth, frozen yogurts, and treats from 5 Elements. They've formulated special meals for geriatric dogs like mine. The ingredients they use are carefully selected, and they really understand the specific needs of senior dogs. Since incorporating their bone broth, Elle has seen a remarkable improvement in her health. I can't thank 5 Elements enough for the positive impact they've had on her well-being.And 5 Elements isn't just your average pet food store—it's a real community of pet lovers who support each other. I've met some incredible people here. We chat about our pets' health, share advice, and swap heartwarming stories. It's like a home away from home, filled with folks who truly care. The atmosphere Sharon has created is simply amazing.In a sea of generic options, 5 Elements understands that aging pups have unique needs, and they've crafted specialized meals just for them.”

“I credit this location with helping my reactive dog feel more comfortable with strangers in general. They're beyond sweet, learning his name, greeting him with smiles and treats every time we come in. Because of them, he isn't fearful of every random person that approaches and the self-serve bath here is a complete back-saver. I love this place and can't thank them enough for how kind they've been to my pup!”

“The staff at the Montclair Pet Food Express location was outstanding. We have a dog that barks a lot at other pets. We called in the morning ahead of time to get more information about the pet wash. The staff member said we could do the wash in a private pet wash station. We paid for the pet wash session ahead of time and received a token. The staff member proactively offered a waterproof collar. I went outside and put it on our dog. We entered the store with our dog and went straight to the wash station. The pet wash station was clean and well stocked with many towels and even dog treats. Even though we brought our own treats, our dog loved the doggie biscuits provided at the pet wash station. Once we started the wash, everything was smooth sailing. The water started off cool then became a comfortable lukewarm rinse. The air dryer also started off cool then changed to a nice warm air. At the end of the wash session, our dog was clean and dry. We were very happy with the whole experience. We will definitely return to Pet Food Express because of the great customer service and positive experience.”

“I've been coming here4 years. The staff has ALWAYS been friendly. This day 1/14/24 I have 2 say was BY FAR the best customer service experience I've had in more then 20yrs. I walked in & was greeted. Went 2 get my babies food. I put my hand up immediately KLIFFORD can & ask can he help. He picked up the heavy bag took it 2 the counter but that was not the best part. I asked him about my dogs skin he recommended something. I ask about switching foods . This man went above and beyond his job description HE listened & replied NO RUSHING he was ALL IN THANK YOU MR. KLIFFORD YOU R TRULY WHAT CS IS ALL ABOUT . U deserve 10stars”

“Lots of parking, very convenient to shop after grocery shopping and Safeway. Friendly staff and they have enclosed kennel area inside and outside of store for training classes on weekends for our puppy. Easy vaccination available Tuesday through Saturday at the vet clinic in the back of store.”

“Absolutely loved my experience with Maia, she was patient and kind with my pup Guava and did an immaculate job on her teeth. Thank you Maia for the amazing service!”

“This is our local spot for hay, treats, and pellets for our Ziggy Smalls! We stopped purchasing from Amazon and SPS, due to poor quality of 2nd cut Timothy...Ziggy was basically using it as his litter vs eating it. purchasing local here, supports his mission and ensures a safe haven for rabbit and Guinea pig owners so we feel good about coming here. We adore James and he's always helpful and kind when we visit. He was able to give advice when Ziggy had too much "wet poop", even after changing his daily amount of fresh greens. Thank you James! We also found out about them via local Facebook group: "rabbits of the Bay Area".”

“Our pupp has been going to happy dog spa for some 6-7 years now. Over the years we’ve tried others and usually regretted it.This place truly cares for our fur baby who is super anxious about grooming. They are reliable, fast and caring and do an amazing job.”

“This guy pace is awesome for dog vaccinations. Best prices + good staff.However, you will need patience for the first-come first serve vaccines for your furry friends!”

“When we lived in North Oakland, we went to at least 5 different cage-free groomers with our old dog and there was always some drawback to each place (bad haircuts, or too pricey, one place made our dog bleed and didn't tell me when I picked him up, another place said they couldn't groom our dog anymore because he was too old and bumpy...), and we always had to book appointments at least a month in advance. I was thrilled when we moved to East Oakland two years ago and found Pet Choice, which is only five minutes from our house and they can always get our dogs in with just a couple of days notice. Freddy (the owner) is the nicest, friendlest guy who is always happy to see us come in. We've gotten good haircuts from all of the groomers there, but Jenny is our favorite. She is very sweet, shows real affection for my pups, she gives great haircuts, and they really seem to trust her (which is saying something because they are kind of neverous about everybody). The prices are very reasonable too, so I don't mind giving her a big tip (which you should too!).”

“Best place on earth!! For the cost of $12 a person my girlfriend and I visited and had an awesome time hanging out with the cats. Everyone here is so nice and respectful. Great service. Very calm environment (perfect for the cats). We had a hard time leaving without adopting a pair to take home. Please consider coming because the money goes towards taking care of the angels that live here.”

“Over all, I would definitely come back and support this business. Pro: I did not have to drop off my dog early in the morning. My dog was in and out within 3hours so he did not have to stay in shop too long. Clean cut over all. My dog is very fluffy and they did good job. Con: Maybe I am not still used to inflation but it is pricey. It cost me 200$ before tip.”

“Staff is friendly and helpful. Even when assisting other customers they greet you as you walk in the door. Staff is knowledgeable about not only their products, but also about local animal services. The kind of staff where if they don’t have an answer they’ll work together to find one. Always a cheerful experience. If you need pet food or information they’re the store.”

“They have everything that your pet could possibly need. A bit over priced on some things though compared to other stores. But good customer service which is always a plus for me.”