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December 2022
Will always recommend this brand in their customer service and warranty alone. Fantastic, don’t go with anyone else.
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December 2021
Fantastic customer service with my warranty claim. My old 500ml soft flasks were perished at the top, after being in storage for approx 5 years. 1x email with pics, 2x new 500ml soft flasks (free) posted to Australia within a few hours. Thanks.
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December 2020
The customer service at Hydrapak is 10/10. The product performs as well as any other bladder on the market but the support is above and beyond. I had an issue with my reservoir and the team resolved it within the first email. Very impressed by their speed and efficiency!Would buy hydrapak over camelbak any day!