Open 24 hours
5201 Laurel Canyon Blvd, North Hollywood“As a new resident in USA I was extremely surprised with the great service. Ani M was so helpful in sorting out my new account, getting my foreign phone to work on the electronic banking and even opent a credit facility. All this even though I turned up without an appointment! This is what I call exceptional service. Well done”
Open 24 hours
13003 Victory Blvd, North Hollywood“We looked at putting our accounts at 3 other banks but weren't happy with the customer service we received. We went with this branch and have been very happy with it. Galdino is terrific as are all the other people we have dealt with there. Sometimes they are really busy but worth the wait. Also, having a busy branch means that the company is less likely to close this branch! Another +”
“Not a great location, nothing can be done about that: manager took care of business for us. We had an appointment and for some reason the person working there called our appointment then took someone else! Did not explain why he took the other person, just walked away!!!! We were pissed! We were closing an account. I know COVID F -up everything, but we had an appointment set for 2 weeks. Anyway manager brought someone to help us, he was in a training meeting we were told.. ! Right thing to do, and Mario was very helpful. Mario took care of everything we needed to get done. We closed an account, yet he still was very personable, professional, unlike the the guy next to him!!! Thank you Mario and the manager at that time for doing the job correctly and professional in a tuff environment and times. The guy who called our appointment and walked away,,,,,, is the reason we left Wells Fargo, I'm giving credit were it's due!”
Open 24 hours
5300 Lankershim Boulevard, North Hollywood“I came here to buy quarters to do my laundry and they sold me two rolls without having an account set up. Smiling and happy employees. Great customer service! I came here after Bank of America down the street refused to sell me quarters or let me sign up for an account same day (it was completely empty) so I signed up for a Wells Fargo account!”
“This review is for Ms. Razan Ammari, who is a very courteous and efficient Senior Banker at this branch. Ms. Ammari graciously helped my mother and I this morning when we needed to order checks, and she took less than 5 minutes to help us. Ms. Ammari is approachable, efficient, and has a kind nature. Her bright, inviting, sun-filled office is a reflection of her sunny disposition, and of her welcoming and friendly personality. We are grateful for her genuineness and her expertise. You can most assuredly feel confident working with Ms. Razan Ammari for investment options and other financial services.”