lululemon is a store offering technical athletic apparel for yoga, running, dancing, and other activities. Founded in Vancouver in 1998, it has strong ties to local communities. Customers visit for items like the mini 'everyday bag' and describe both positive and negative experiences. Many report very good and helpful customer service from friendly and kind associates. Specific interactions are noted as short and sweet, with employees being incredibly friendly, helpful, and sweet, making the experience positive and effortless. However, some experiences are mixed, with reports of a super rude and unhelpful employee who was unprofessional. Overall, the store aims to provide what customers are in search for, with many leaving thankful for the interaction and help. Some customers express hope that with management, the store will deliver better customer experience. The store environment is described as exactly what one would expect: a store full of exercise clothes.
All the employees were so kind and helpful to myself and my daughter trying to find her size for her first pair of Lulus. I’m not sure what all the negative reviews are on about. They were all so sweet!
July 2023
Staff was super helpful with options to find an item in a smaller size that was unavailable at their store.
July 2023
Always great. The girl who helped me was kind and very accommodating and helpful
