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“We had gone for some clothes for kids and we did manage to get some for boys and girls which we liked and were in our price range after discounts. I did manage to get some shorts in my size too. Over the years I have discovered that Gap makes good shorts both in terms of colours and durability.”
“It's 8:30p 12.5.23 at the two employees working provided the kindest customer service I've ever received. literally wanted me to tear up from how nice they were - and this hour? Wow. The female employee also helped me on the phone before I drove over and she was so upbeat, welcoming, kind and informative. What a gem. Thank you, I will be back”
“The Great Mall was a great place to find deals on clothes and home goods. There were so many stores, it was hard to decide which ones to visit first! If you're looking for a fun shopping day with a wide variety of stores, the Great Mall is a great choice.”
“We got great experience and will be coming back because of Sales Assistant we met. Her name is Amrisha. She was exceptionally knowledgeable and with very professional work ethic. She patiently helped us while we are in the store with all our needs. If store’s management is looking someone to promote, that should be Amrisha. Thanks.”
“Cute clothes at a steal price! They are surprisingly good quality, no one would know you got it for less than $9, since everything is less than $9 at the store. The only downside is no dressing rooms but you can try it over your clothes, though it would be way easier if I could try on. No returns but you can exchange within 15 days for another item.”
“There are good promotions but, despite being in an Outlet, most of the products are at their original price.
It's still worth a visit, as the products are of high quality and affordable.
The store is in a very privileged location within the mall, as it has doors to two corridors, and is right in the center of the mall.”
“I went in just to look around and see what was available Kevin was really helpful, welcoming, respectful and had a great attitude, he made some great suggestions on some items based on what i was already wearing, definitely will come back due to his service!”
“I'm from Santa Cruz Ca but shopping here is the best for selection excellent prices and discounts! You get amazing customer service can't beat these deals!”
“Good place for winter outfits. Standard stuff is definitely not on the cheaper side but is affordable and worth the price. We were shopping for flannel shirts and we found a good collection which we shared online with the person we were buying for and got his input too.”
“I really love this location JOSH is Super Awesome and Rebecca too . Both Manager helped beyond expectation and apologized for a register error and had to Re-ring 1200 dollars worth of merchandise and gave me $20.00 worth of store coupons for my time and inconvenience. Both are very knowledgeable about the Barclays Old Navy Credit card. I also wanted to send a special shout out to Lead Employee Marissa who I was so impressed with and showed me the Best ever customer service experience EVER and the other Sales Associate Maria who helped ring me up. I came in a day earlier to use my coupons and was advised that I couldn't use it until the next day. Marissa pre rung about 6 bags to ensure each one amounted to 75 in order to use the coupons. She was patient (as I went back and fourth for items) knowledgeable in math ( when it came to totaling and deducting sale price items). I love her she is why I am writing this review and to Josh and Rebecca for my previous experience and for JOSH offering to assist me the next day to use my coupons. I will be going there this morning can't wait!!!”
“I have to say this was the best experience I had today at the mall, I didn't catch the employees name but she was super friendly and helpful and the store had a note that they were temporary short hours due to short staff. I came in 10 mins before she had to close and she was nothing but nice and helpful! Associate 901362 thank you so much for your help and awesome customer service, that's hard to find now! Other stores had terrible customer service if any at all”
“Galy took care of me with the quickness. Just like Galileo Galilei with speed and velocity.
One of the best sales reps that I have dealt with. I live in Gilroy, and I rather go to the Milpitas store now. Give that gal a promotion.”
“Visited the Kate Spade store at Great Mall, and I was thoroughly impressed! The entire staff was exceptionally attentive and ensured I had everything I needed during my shopping experience. A special shoutout to Tori, who went above and beyond to assist me and answer all my questions. Highly recommend this location for anyone in search of quality products and top-notch customer service! ?✨”
“Lilly had amazing customer service! She was so patient and helpful. This is the type of customer service that makes you want to come back and buy more. Thanks Lilly!”
“Great customer service, so-so stock.
Shout out to Shayne who patiently and diligently addressed one problem after another -- my kid stepped out of the store twice as happy compared to stepping-in to the store. Shayne, you helped retain a customer for Zumiez :)
The in-store stock could be much better, but they have this awesome option to order online right at the store with free home delivery.”
“Shout out to Vanessa (only name on receipt) and another associate(seemed like a manager) they gave me the sale run down and let me do my shopping. Were super helpful. Went above and beyond when it came to checking out, grouped my items up so I could get the best deal possible for their BOGO sale. I know that can be a hassle especially with a line and only 2 people running it... Thanks again ladies?”
“I needed some slacks for my new job. Came into Calvin Klein and joakim assisted me through my purchase. Fantastic customer service. Very personable. If I had a Calvin Klein store I would hire him immediately. Awesome!”
“This boutique has the cutest clothing and accessories. I love their collection of spring and summer dresses; they are so colorful. It's what the salesperson said, we can all pretend we are on the beach on some tropical island, and I so agree. I got carried away today and purchase 6 dresses but they were all on sale today so that made up it for it.”
“Great quality khakis. I bought a couple of sweaters that ended up pilling which is disappointing considering the price regardless that it's the factory store. Staff were friendly and knowledgeable about difference in regular and petite sizes.”
“Sandra was very helpful & sweet!! i had a bad experience at the gilroy location with an exchange and Sandra was kind enough to help me out, and accommodate me.”
“Very nice area!! We ate at Dave's Hot Chicken!! The customer service was amazing!! The entire staff was very gracious & honored all of my parties needs!! Robin & Nikki as well as the kitchen & front staff we're amazing!!”
“Good quality shoes, will wear out within the months but the heels I’ve gotten I’ve had them for a year now , cashier is always so nice and they always have the buy one get the 2nd pair 50% off. I always go there for flats and heels. So cute also and they are wide feet friendly ?”
“An Express outlet store with full of great deals. I normally come here for jeans. The style they have are nicer than the original Express store. It's kind of difficult to find your size, but they do come in stock later. They offer buy one and get one free for jeans!”
“Went on a weekday, so the store was clean and racks weren't destroyed. Not a ton of staff. So if you have a question, you'll probably have to go to the checkout area. If you're old enough to check a Google review, you're old enough to figure out most clothing store questions all by yourself.If you're looking for clothes you can wear a season and toss it afterwards, this is a good option.”
“I bought something online and requested a pickup. The pickup process was quite simple and smooth. The store notified me when my stuff was ready to pick up, and they also let me know when the last day would be for them to keep my order. When I went to pick it up in store, the assistant was very kind. Satisfied with the experience!”
“Michael Kors exclusive outlet located within Great Mall Milpitas California USA. Had lots of collections of all it's products. Purchased one bag for my wife which she liked very much with good price. The sales executive Abiny was very helpful in our purchase.”
“Since I have been US this has been like the supermarket of clothing store to shop, clothing is very resonable in price and quality. They always have some kind of sale going on and you will definitely find something you like there. The only concern is sometime ppl just toss all the clothes around in the store and gets really messy.”
“Reasonably sized store with a good range of men's, women's and children's clothing and accessories. This includes some bags, underwear, perfume, belts, ties and socks. We were here mid November and they had 40% off storewide. I had also shopped at Van Huesen just before and on that receipt was an additional 10% off at Tommy (so we received 50% in total with the discount voucher). Not many staff in store to ask for help, but service was pretty efficient at the checkout.”
“I really really love their T-shirts. They are long, and fluffy. I find them in all colours. I bought several of them. I often have isdues with my skin, since its quite sensitive. Since I wear these T-shirts, irritations are pretty much gone. Worked for me...”
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“My wife and I came into this store on Sept 10 to browse and found many things we loved. We left with some Disney items which were reasonably priced and easily accessible. Great service, selection, and value here!
Also, there are often sales and coupons that you can leverage for a better deal. Their clearance section also usually has some good deals/finds too.
We also wanted to recognize Blue for her awesome and helpful service. She kindly and patiently helped clarify some confusion we had around our online order and fulfillment. Thank you, Blue! 10's across the board! =]”