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“I had a complicated online return at the store. John and Daniel were extremely patient and helpful throughout the entire process. I wish all customer service was this way!”
“Customer service is good. It’s fast. Employees are friendly. When you are doing a return for an online purchase make sure you get your receipt. They ll say you’re good to go but if the transaction doesn’t go through due to wrong email or phone no you might lose your money.”
“Good place for winter outfits. Standard stuff is definitely not on the cheaper side but is affordable and worth the price. We were shopping for flannel shirts and we found a good collection which we shared online with the person we were buying for and got his input too.”
“I love Puma for its tshirts, jackets and specially shoes. This is not a big outlet though have some good options for good price. They had good deals on Black Friday so bought a few jackets and shoes. Return policy is also good but I would love to see more options.”
“I had an exceptional experience with the Nike Factory Store team at the Great Mall! The staff were extremely helpful in resolving an issue with my daughter's defective shoe. Even though it had been a few months since the purchase, they promptly replaced it with a brand new one. Their customer service was top-notch and I'm impressed by their commitment to standing behind their products. Kudos to the team for their excellent service! I highly recommend this store to anyone looking for great products and even better customer care.”
“Really impressed with this shop. They have a good selection of demo rackets, super down to earth and friendly owner, a great demo program, good prices, and free labor on stringing for rackets purchased here. No reason not to use them if you're in the area.”
“I initially went to a different store to buy a pair of shoes, but no salesperson was in sight. So I left and came across Foot Locker. The sales associate was accommodating. While he was looking for something in my size, another sales associate asked if I needed help. Footlocker has excellent customer service, and I would not hesitate to recommend them.”
“I arrived at the New Balance store right after a terrible experience at Adidas (next door) and was greeted by Felicia. She was kind, knowledgeable, helpful, and truly seemed to care about taking care of her customers. Felicia went above and beyond when I was trying to decide on the best trail shoe for my foot needs. She was an absolute pleasure to work with and even helped me order my size in a style that wasn’t in stock. I highly recommend this location and thank you for the excellent service Felicia!”
“Came in to check out their cycling shorts ....and walked over to the sunglasses Julian came over and asked if I needed some assistance and helped me buy a pair of Oakley sunglasses I love my purchase Julian gave awesome customer service ? will be back.”
“Pleasant experience at the Asics outlet. Glen helped me and was knowledgeable and courteous. Decent selection and size range. Prices are comparable to online, but often, online photos and colours look very different in person. The red color online was actually neon orange in person. This stirred ne to a different shoe. It also helps to see other options and check comfort level, particularly in sports shoes”
“Columbia makes good stuff. The prices here at the outlet are competitive for some things, but some things are priced about the same as online.
However, check the pricing when you checkout. They have some tricky pricing or the computers are not matching the price listed. I bought a hydration pack that the price was clearly listed at $69.99. At checkout, the register put the price at $89.99. They did chang the price very reluctantly after pointing it out, but it took some explaining and debating my case. They still thought I was wrong in the situation. Sorry, but customers should not have to deal with that and have the prices correct at the computer registers.”
“Not sure why the reviews are low but EDWIN IS THE MAN! I was in a rush to get a gift and despite being almost closing, he was very helpful, patient and knowledgeable about the team logos I was looking for and also gave a good recommendation regarding the stitching style. GIVE HIM A RAISE! If I was a billionaire, I would steal him from Lids and let him manage whatever department as he's a good guy. THANKS EDWIN!”
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“Nice place net are very nicethey have a huge collection of cricket stuff I like the environment and people working in US cricket store very nice manager Parveen has good knowledge also Deepak has a very good knowledg overall I give 10 of 10”