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“Since becoming an account holder at Wallis Bank in 2019, my experience has been exemplary. The bank exudes professionalism and efficiency, ensuring every visit is pleasant and productive. The tellers are exceptionally accommodating, delivering top-notch service even during busy times. Their dedication to meeting customer needs is remarkable, making banking here hassle-free. A highlight of Wallis Bank is the bank manager, Sun. Her organizational skills and friendliness stand out. She prioritizes clients, showing genuine care and commitment to their satisfaction.Wallis Bank offers a banking experience that is both welcoming and highly efficient. I've never faced any issues, thanks to the attentive and friendly staff. I wholeheartedly recommend Wallis Bank to anyone seeking a reliable and customer-focused banking partner.”
“What can I say. These guys are amazing. These days it seems like it's harder and harder to find a bank that treats you like a real person, and cares. Maria, Christine, and the whole team at this Brentwood branch go above and beyond to make sure their clients are happy and well taken care of. I loved this bank so much, I moved all my corporate and personal banking to Pacific Premier Bank. You should, too!!”
Open 24 hours
915 Wilshire Blvd, Los Angeles
Banks
“This credit union is great! Super friendly staff! Everyone is so nice and helpful! Ben is amazing !! He is so quick to respond and goes out of his way to help!! Thank you for always taking such great care of our needs! I appreciate the great member service !”
“Lovely staff , super helpful and great customer service. No long waits , friendly staff and they cater to your banking needs. Plenty of parking available around , secured office with an ATM available outside.”
“We applied for a car loan and I was dreading the whole process. I was so amazed at how well everything worked out. We got the best interest rate and the check was sent to our dealer in a timely manner. The dealer couldn't beat the interest rate. It pays to be an LAPD employee . LAPFCU is the best! Thank you.”
“Great Experience! We are very impressed with the efficiency and courteousness of the SBI Staff including Mr. Anil Mattoo, Visalakshi Anande and Neneth Reoma. It is owing to their positive attitude that we are regular clients now!!!”
“Outstanding, customer service they went above and beyond to their duties to help my wife and I no bank has ever make us feel so very please with the service. They treat as persons not numbers. Excellent”
“Came in through my credit union, a sister bank of POLAM. Surprised to see such gem in Los Angeles. Small bank, quiet, clean, and very professional. Strong sense of Polish community pride. Kudos to all the ladies working at this bank.”
“Giving a shout-out to the LAPFCU, Brewer Branch; in particular to my personal heroes Catarina and Jorge. Thank you so much for all of your patience, knowledge, and expertise with regard to our Revocable Living Trust concerns. I walked in with "primal fear" (fear of the unknown), yet walked out with "complete peace of mind". Truly exceptional customer support. Thanks again!”
“So I had a friend go into the Inglewood Branch to speak to someone about my accounts. I have to update this review because of the superb customer service of Latoria. She was able to resolve my issues, was patient, and I feel genuinely cared about my predicament. I'm so happy that she was there to help me and restore my faith in this bank.”
“I just refinanced my commercial property with this bank. They are very detailed and provide a concierge style level of personal service. I highly recommend them.”
“Great experience with this bank. The staff was very friendly as soon as I walked in the door. Opening an account was a breeze thanks to Ivan Rey Portillo. He was very knowledgeable in all the accounts they have, I was lookin at brochures and asking questions. He didn't hesitate once to answer any of my questions. I am definitely coming back to open an account for my daughter. To end the appointment the assistant manager Brittany Ortiz gave me a tote back to welcome me on becoming a member, if anyone knows me I LOVE tote bags and it is good quality.”
“my landlord orfriend thought they were funny and pretended tobe my oldr sister and stole17 thousand dollors her own words and painted14 thousand dollors the color of my bed and i havethat money but thiers is No jefferrson on the20 dollorbill NoGrant and No Franklin no design on it at all it scans on the money checker that scans the to make sure its real and i dont need any fraud problems what can i doto turn it back to money without problems they stolen my mail in the past and robbed and cashed the check at the local liqure store a very long time ago and it was my check they fingure printed me when i was alseep so i cant say a dam thing they been stalking me ever since .Gregory Coultrrz Garcia my middle name changed it was Patrick”
“Great Customer Service…I came in a minute before closing and the young man (teller) was absolutely cool being professional stating “no problem, glad you made it” and I knew it was content. Great service from start to finish, not once have I ever encountered a problem at this Bank. You can tell they have very hospitable workers all around once you’ve been there a few times…only dispute was the teller was a Barcelona Fan ??…Go Real Madrid !! ⚽️?️✨??”
“I can't say enough good things about my experience and California Credit Union and the Branch Manager, Richard Cowell. I have accounts in a number of large banks in the area and have always had problems when I need help. There is so much red tape and getting in touch with someone is impossible.Richard Cowell has helped me numerous times in the last few months. He is easy to get in touch with and has gone out of his way to help. Whenever I have had a problem, I send him an email and he usually responds within minutes. He just let me know about a great rate on a savings account of 4.75 percent without my money being tied up in a cd. He took care of everything for me and set me up. I really appreciate that you don't feel like a number at California CCU. They are great!”
“I am unfortunately one of those Yelpers who only leaves reviews when things have gone horribly awry, but that fact should speak volumes to this testimony I would like to give to Nolani and Grigor. Sure, you're only going in there to do mundane banking tasks, but they both have such a kind and positive demeanor about them that you can't help but feel a little less glum about the world when you walk out. I come here regularly as a shared branch member, and every single interaction I've had with both Grigor and Nolani has been so positive; they are consummate professionals, helpful, kind, and courteous. This isn't just a positive review for the business services offered here, but a glowing testament to the high quality and caliber of individuals who work here. Thank you both for your bright smiles every time I walk in! It goes a long way.”
“My office has been a long-time client of Torrey Pines Bank, DTLA branch, and I can very confidently say that this team delivers second to none customer service. They are quick, attentive, efficient, always helpful and kind. I am forever grateful for their exceptional service, attitude, support, and A+ efforts. Thank you, Torrey Pines team (special thanks to Angela, David, Sarah, Anthony)!”
“As an old fashioned business owner, I am most always aware of my surroundings, especially when at our bank in West Los Angeles. We not only have our business accounts there, but all of our personal accounts as well. I know what a great customer source looks and feels like and this branch goes above and beyond it. They greet us like family. I'm always personally welcomed, as is my husband and even our dog on occasion. When needed, Marcelo, our branch manager, gives us his undivided attention and support.
Perhaps my review will bring notice to those looking for superb service and an atmosphere that leaves the customer knowing their accounts are safe and well looked after.
Our community is so pleased that Marcelo Carrasco was assigned to be the manager of our branch. Marcelo has transformed our bank into not only one that is a pleasure to visit, but a bank that is efficient, knowledgeable and always ready to attend to one's needs.
Do keep up the great work! We love our branch...it is run to perfection!...Well done Citibank!”
“Had a great experience obtaining funding for an auto loan with Dana! From start to finish including the car shopping and loan process experience, Dana was knowledgeable and professional and made the process easy. Overall happy with the experience!”
“Our HOA has used Ontrack management for some years now. I find the company to be adequate. Arbi, our portfolio manager is always available for help and and emergencies. He is very approachable and personal in his dealings with tenets and with the board. He's very knowledgeable about managing problems and attentive. I'm personally pleased with the skills he has shown to mitigate circumstances.....B. Harper/ Board member”
“I had the occasion today to visit this branch as I did not care for the lack of courtesy that I got from my normal local Burbank branch. Straight away I was greeted with 23 ounces of respect and courtesy via a sincere how may I help you today? From this branch manager to his agents whom listened to my needs and took action to give me an update via a foreign collections matter. I left with a smile on my face knowing that they will follow through:) Easy to find parking, pleasant staff and again I was treated with a degree of courtesy which one would hope to get from their bank and where they've done business and or held an account for as long as Ive been working in the television and film industry. Looking back this same branch gave me my first loan way back when I was a runner for Epic and Vision Films in the 90s. Thus I have but good things to say and good thoughts to think of this branch and the sincere service they provide.”
“Well deserved 5 stars. The tellers are friendly, parking is easy, bankers know their job, managers are professional and efficient. I usually deal with Ryan Ford, an exceptional banker; I try to make him aware of my issues so that when I come in everything is prepared. I have been to other banks where I have had to wait 3 hours while the banker talked to one department after another. Ryan, when possible, does the prep work so that my appointment is quick and easy. If you have a choice, go to this Chase branch on Manchester and ask for Ryan.”
Open 24 hours
5962 W Pico Blvd West, Los Angeles
Banks
“Im very skeptical when it comes to my money. I came in today to see Invest rate plans. My first instinct was it's not going to go well and i will just leave. Once i stepped inside, i was greeted right away from Andrew Navarro. AMAZING AMAZING hospitality! Made me feel super comfortable & answered all my questions and my concerns. I appreciate his patience and positive energy.”
“I just got off the phone with the company they had wonderful lady helping me she was very quick to answer all my questions and help me set up my autopay she made the hole process very easy I couldn’t thank her enough thank u lareina”
“My most sincere respect to all the people who surround the chase partners, for thinking of the entire Latin Community since the attention is truly personalized and leading you to be ? satisfied that they take care not only of your Money but of you... .!!! And I want to recognize the person who took the TIME to interview Vanessa, wooooow, she had clinical eyes and a clear vision that she was going to develop exceptional professionalism, congratulations and thank you for your attention....!!!!”
“Ms Acosta's quick smile and hospitable personality quickly remedies the often long security lines at the Federal building. She really makes the member feel that we matter to her. She walked me seamlessly through the unfamiliar process of the business I was there to transact. She is a credit to herself and to SCU. Date of visit 30Jan2024.”
“I've been with Cal Bear Credit Union for a few years now, and I cannot say enough about the professional experience I have received.Member Service Officer Daniel Rincon raised the bar with his utmost professional expertise and determination in getting a loan approved for my son. Since I'm a member, I referred my military son to Mr. Rincon. His overall professionalism and rates were better than the military credit union offered my son, and he was approved in less than 24 hours.My son was stunned. I wasn't because I had bought a vehicle before with the help of Mr. Rincon, and the rates were unbelievable. My son shared the rates with his Sergeant, and the Sergeant couldn't believe the rates Cal Bear offered.Overall, another excellent and professional experience working with Mr. Rincon at Cal Bear. Mr. Rincon, thank you for your hard work and dedication. My son and I are very grateful, and now you have customers for life because I know this is my son's first purchase of many more. I also need an upgrade, so I'll see you soon.”
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“Rosalyn exemplifies customer service, it was so great to work with her, usually it is so difficult to work with banks, but I have found the experience with enterprise to be quite delightful!!”