“I own a local business in the area. Time is always very important to me as it probably is to everyone. This branch is extremely helpful and efficient. Nichelle is the branch manager and extremely helpful getting involved in situations that need her attention. I'm very appreciative of her and her team and have a very much enjoyed working with Wells Fargo over the last four years.”
“What a nice experience we had at Mechanics Bank in Roseville. We were greeted by every employee upon entering the bank. Jennifer and Monica helped us with our transaction and we were soon on our way. What a great office and a very pleasant place to do business.”
9AM - 5PM
1210 Roseville Pkwy #130, Roseville“It has been such a pleasure dealing with First Tech and the agents. Here I had an issue with my account being compromised and they were nothing but supportive and helping all the way through my ordeal. They are Amazing…Jessica Hite”
“The staff at this office know their job and are very friendly. They opened an account and a credit card, although another office refused me because of my poor English.”
7AM - 4PM
1380 Lead Hill Blvd # 104, Roseville“My husband and I just joined this Credit Union as our son is a Firefighter and has been trying to get us over here for years!! Wish we had done it ALOT sooner.The Customer Service is 100%”
“Victoria Ostapenko is an excellent specialist, her approach to clients is incredible. Every meeting with her is like a breath of fresh air, because how much she knows and how she is able to convey information deserves great thanks and respect. Thanks!”
9AM - 5PM
401 Vernon St, Roseville“Recently, I found myself befuddled with my phone. I was trying to load a cash app but instead ended up going in circles. I gave up then reached out to the people at First Bank where I have an account. After a short wait, I was greeted by Ines. He invited me into his office and listened to my concerns. He took the time to load the app for me, showed me how to log in, then he took the time to make my bank account accessible too.I was very impressed with his courtesy, knowledge, and patience. I also noticed that he greeted all other customers by their first name as they came in to use the ATM. I joined First Bank for convenience. What a bonus to find such excellent service from him and all of the associates at this branch. Well done. I will recommend First Bank to everyone.James”
“I cannot even begin to explain how grateful my husband and I are with Keith King. We explained our unfortunate experience we had at the bass lake chase. He was extremely attentive and understanding of everything we went through. Keith helped us with a genuine smile and empathy for what had happened. He went over and beyond to help us out, Same with Danielle. This experience has kept us as a chase customer. My husband I will continue to work with this location and town center. It's people like Keith that deserve so much more. I appreciate everything he has done.”
“I frequent this branch a lot and need to make a shout out to employee Diangelo Andrews. This guy is always happy and friendly and efficient. Always positive. You don't often see that at a bank and I appreciate it.”
“This review is based on my experience with Russell Chester.My husband and I have been members of SAFE for 13 years and have never had a single issue banking with them until last week. We both made numerous attempts to have our issue resolved, and we were told by several people that there was nothing they could do to help us.I made one final attempt to have our problem resolved…… and I’m truly thankful I did. Russell was not only kind, but he went above and beyond to come up with a solution to our problem.SAFE would do well to hire more people like Russell…… people who actually care about their customers and realize that those customers have entrusted their hard earned money into the hands of this Credit Union.In times like these, every dollar matters to people trying to support their families, pay bills and make ends meet. Russell, thank you for recognizing that.”
“I have been a member of Golden 1 for over 10 years and this particular location is the one I've always gone to. It's an an excellent branch to do business with on the rare occasion I do have to go inside. Staff are professional and knowledgeable. They quickly resolve any issue and provide individual service.”
“Been conducting business with this bank for years. When you walk in you are greeted by friendly employees who are quick and courteous while helping you.They are also nice enough to not omly have cookies and candies available when I come in, but also treats for my puppy.”
“Joy was the nicest and most helpful employee!! I really appreciated her pleasant disposition and kind demeanor. She went above and beyond to make sure I understood everything for my new account.”
“I’d like to give a shout out to Katrina for her phenomenal service. She went above and beyond to address my company banking needs. She makes driving over 10 miles to this Wells Fargo Location well worth it!”
“The staff at the Auburn Branch is very friendly and able to handle personal and business needs. This is the absolute best bank for local small businesses! The staff is very caring and will bend over backwards to help small businesses! Thank you!”
“Moved to Rocklin/Roseville area in 2002 joined Safe Credit Union. Over the last 23 years used Safe Credit for Mortgages, Line of Credit, Car Loans straight forward service in each case. Friendly, helpful staff no matter which branch I have entered, online and call center staff are knowledgeable, kind and provide also are excellent service to make any transaction smooth. Happy that I am a Safe member.”
“I have a great experience from yesterday. A check cashing out was rudely behaved by N. Highland Madison Ave Chase bank bankers, but here it has been taken care very professionally and very well through vice president assistant dedicated assistance. I highly appreciated her miraculous and fabulous support. Thank you very much Ms. Muradyan.”
“This Wells Fargo is always so accommodating. I needed assistance and went to 2 other Wells Fargo branches. Tellers would direct me to go on the app. I didn't want to do that, I needed a printout. Lucky for me Emily gave me the paperwork I needed. I told her about my driving to different branches and she was very sympathetic. Great service hours, friendly tellers, clean bank space. There wasn't a line when I got there! Thank you Emily for your polite assistance otherwise I would have to go to Kinko's and try to get printing help there. This branch is pretty far from me, but I will continue to come here.”
“I am VERY pleased to take my one star review up to five today! After choosing to use the Folsom branch for the last couple years, I gave this one another try this week. I had a completely positive experience with not one, but two, staff members. For starters, when I asked a gentleman (sorry I didn't catch your name) up by the front if I could run a quick question by him, he stopped and acknowledged me and got me started in the right direction. The second gentleman, Roberto, a branch manager, went above and beyond to listen to my situation and help come up with a solution to my dilemma. Both were knowledgeable and helpful and also upfront about possible costs my situation might incur. Roberto I thank you so much for going that extra mile for me to get my passport renewal payment sorted out. I will definitely go back to this branch now based on this experience.”
9AM - 5PM
13422 Lincoln Way, Auburn“Simply put, they are awesome. Between corporate and personal accounts, I have worked with every major bank over the last 30 years. The Auburn branch for Bank of the West is by far the best. Not even close. Thank you Diane and team!”
“Great bank service and very prompt! My family wired transfer money through the bank and the amount was received within a few hours. We are very satisfied and would like to continue services with the bank.”
“Umpqua bank is one of the best banks I’ve ever had the pleasure of doing business with. It was so good to see them in business down here in California when I moved here from Roseburg,OR.”
“A family member told me about Poppy Bank. The people at the Folsom branch in Bel Air have made me feel so welcome! The rates are great, and the service is excellent! Everyone has been so nice, especially Kassandra and Zak.”
9AM - 5PM
5005 Foothills Blvd Suite 1 E, Roseville“I have been banking with SCU for over 15 years. I've been waiting to open an account with a different credit union (not SCU) because they offer it through my work. It has been over two weeks and I still haven't been approved. Mind you, I have an excellent credit score and no red flags. This terrible/annoying experience with the other credit union has made me really appreciate SCU even more than I already do. Everything with SCU has always been quick, efficient, and the staff has been great to work with. I appreciate SCU!”
“The branch mngr. Cheryl was ausome !. I had unawswered question and , she awswered all. Very nice Lady, and very profesional. I highly recomend the Loomis Branch!”